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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Black screen

Black screen when jumping into a game having to reset. Ongoing issues
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    @castrejon7

    I am an XB1 player as well and this issue does happen from time to time.

    I found a way to get rid of the black screen without leaving the game.

    1. Press start and select options

    2. Select Video

    3. Go to Weapon DOF and turn it on or off 

    4. Then exit back to game and it will be all good

    This solution has worked for me every single time and I hope it works for you.

    Please give XP or accept as solution

    Cheers

8 Replies

  • Hey... { @castrejon7 }

    These steps should help with most errors that can occur on launch.

    -Look for the Battlefield 1 folder: C:\Program Files (x86)\Origin Games\Battlefield1
    -In that directory, find the folder called _Installer.
    -In _Installer, navigate to the VC folder, then vc2012Update3, then redist.
    -In redist, find both the x86 and x64 versions of VCredist.exe.
    -Run the two files, which will install both versions.
    -Try again to launch your game.


    [Am not working for EA, If is answer good pls give me XP or accept as solution.]


    Thanks for using ANSWERS HQ!

  • Hello @castrejon7

    What is your platform (PC;Xbox One: PS4)? If you are on PC, then try to Repair the game in Origin client and reinstall/update your graphics driver.

  • Has this problem just started?

    Which System?

    Do you meet system requirements?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Xbox one, it's happens out of nowhere and my Xbox along with all my games update themselves
  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    8 years ago

    Hey... { @castrejon7 } try to reset XboxOne and check your HDMI cabel...

    [Am not working for EA, If is answer good pls give me XP or accept as solution.]


    Thanks for using ANSWERS HQ!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    @castrejon7

    I am an XB1 player as well and this issue does happen from time to time.

    I found a way to get rid of the black screen without leaving the game.

    1. Press start and select options

    2. Select Video

    3. Go to Weapon DOF and turn it on or off 

    4. Then exit back to game and it will be all good

    This solution has worked for me every single time and I hope it works for you.

    Please give XP or accept as solution

    Cheers

  • ragnarok013's avatar
    ragnarok013
    Hero+
    8 years ago

    @castrejon7 wrote:
    Xbox one, it's happens out of nowhere and my Xbox along with all my games update themselves

    That is highly bizarre. Are you running the standard Xbone OS or the preview version? Is your Xbone connected via cable or wireless to your modem and how full is your HDD?

    I had a strange thing happen last night where my Xbone kept telling me that the OS had to update and that I couldn't go online but I was able to go online in both BF1 and Overwatch. Choosing the "close and stay offline" option (I'm in the latest preview dashboard OS) made the issue go away until I rebooted.