can i get a digital download key to replace my disc?
hi, i've found that the BF4 game disconnects frequently and the game doesn't load from time to time. is there a digital download i can get to replace mey disc? i'm stuck at 74.
thank you.
pwake
Forum Discussion
2 Replies
What platform are you playing on? I may be able to help you.
If you think it's the disc, you can either bring the disc back to the place you purchased it from, or follow the product replacement steps below.
Product Replacement:
If you meet one of the following criteria, you can send your product along with a nominal fee to Electronic Arts for a replacement product.
The product is 90 days past the purchase date
The product has been scratched, broken, or has been damaged in another fashion.
When sending us your product, be sure to include a check or money order for the amount shown in the replacement costs section made payable to Electronic Arts, as well as all of the information in the requested information section below.
Make all checks payable to: Electronic Arts
Read the whole article here: http://help.ea.com/en/article/electronic-arts-warranty-policy/All information you need to know is listed below in this spoiler.
SpoilerRequested Information:
Explanation of your situation
First and Last Name
Return Address
E-mail Address
Phone Number
PACKAGESLIP.pdf: http://d2ro3qwxdn69cl.cloudfront.net/documents/PACKAGESLIP2.pdf
Replacement Costs:
PC-CD products: $13.00 USD
Sony PlayStation 2, Sony PLAYSTATION 3, Microsoft Xbox, or Microsoft Xbox 360 products: $20.00 USD
Nintendo GameCube, Nintendo Wii, Nintendo DS, or Sony PlayStation Portable products: $15.00 USD
Sony PlayStation products: $15.00 USD
Nintendo Game Boy, Nintendo Game Boy Color, or Nintendo Game Boy Advance products: $15.00 USD
Jewel Case Classics products: $7.50 USD
Mailing Address:
EA Warranty US / Canada
7700 W Parmer Lane
Bldg C, Suite 200
Austin, TX 78729
Read here if you're from the UK: http://help.ea.com/uk/article/ea-uk-warranty-policy/
Players outside of the US and UK should disregard the above information and instead defer to their game packaging. If you have further warranty inquiries, ensure you are in your nation's correct help.ea portal by using the Country Selector near the bottom-right of the Help Center and then contact a game adviser to receive details on warranty information in your area.- Your soldier did not come up in Battlelog so are you on console? If you are you'll have to look at the policy of your console's manufacturer as for example Microsoft has a damaged disc replacement policy where you pay a small fee and get a replacement disc for your console.
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