Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

Can not run the game

installed the game, tried to play campaign mode, box pops up saying install this plugin then press button to run, I install plugin, hit button and it gos ion a circle, telling me to run the plugin again, I do this several times, no joy.  help?

1 Reply

  • Anonymous's avatar
    Anonymous
    12 years ago

    Please check following workarounds and keep us updated:

    For Chrome:

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Clear Browsing Data ( Settings/Privacy )
    3. Reinstalling the plugin by logging to Battlelog again
    4. In the search bar typing the following command: chrome://plugins
    5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    6. Restarting the Browser
    7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
    8. Join a Server

    For Internet Explorer 11

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Restart IE 11
    3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
    4. From Security tab, slide the bar to bottom -> Medium Protection
    5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    6. It will require a System Restart in order for the 7 step to be applied.
    7. Log in again into Battlelog and download again the plugin.
    8. Join a server.

    Cheers

    Basti