Forum Discussion

NiqPod's avatar
11 years ago

Cannot join BF4 Server: You are already running another battlelog game

Would like some help on resolving this Issue on Battlefiled 4 for PC:

 says  "ERROR

You are already running another Battlelog game, please exit this game first"when attempting to join a server."
 
I've already attempted restarting, change EA/Origin password, logging in and back out, rebooting, switching browsers, giving admin settings, setting windows XP/7/8 compatiability and etc
I DO NOT HAVE ANY OTHER BATTELOG GAME RUNNING (checked task manager processes). THE ONLY OTHER BATTELOG GAME I OWN IS BATTLEFIELD 3 WHICH I HAVE NOT INSTALLED ON THIS PC. I have Mass Effect 3 which I bought on origin and installed on this PC but it shouldn't be the issue. I also have Origin and BF4 + BF3 installed on my PC in Hong Kong but that is off and I haven't touched it since the end of summer. 
I have a slow internet connection and I would pefer not having to reinstall BF4 and all it's DLCs  (ping is fine, I can play US servers at around 15~80 ping depending on location)
 
I belive this is a software issue but here are my pc specs anyways:
Windows 8.1 64 bit (Updated from 8 since 8.1 was released and never had issue until now, shouldn't be the issue)
MSI AMD R9 290 with Catalyst 15.8 Beta (rolled back to 15.7.1 too, doesnt solve anything)
Intel G3258 Pentium aniversary edition OC to 4.5 GHz
Coolermaster T212 cooler
 
 
 

3 Replies

  • Hello @NiqPod,

    If you have this error message again, please try to go to your Taskmanager, close the BF4.exe process and refresh your Browser by pressing F5 before you attempt to reconnect to the server. If this does not work, please try to run the game via plugin-free game launching:

    Go to your Battlelog name -> click Settings and enable this option:

    Cheers

  • NiqPod's avatar
    NiqPod
    11 years ago

    Thanks, but it still doesn't work. I'm already using the non plugin version since chrome no longer supports the plugin (same issue when I use IE, with the plugin). The game itself does not start at all, I've kept my eye on task manager and there is nothing to shut down, only punkbuster which I did shut down but still can't join.  I tried launching campaign from both browsers and it gives me the same error too. 

    UPDATE: I've turned off the use plugin free launch and set IE as default browser and it works only if i launch directly from origin (open battle log website from BF4 icon in origin) but not if i click the shortcut or go directly to the battlelog website.

    UPDATE 2: if i launch games that ways it doesn't recognize DLCs even though i have them installed (and in the same drive as BF4) so i'm stuck playing the stock maps

  • Anonymous's avatar
    Anonymous
    10 years ago

    I had the same problem today (7-25-2016) and my problem was that I had a window of Origin saying 'Do you want to play "Unidentified Game"?'. I clicked no, restarted Origin. I clicked on Battlefield 4 and clicked play, then join TDM and everything went just fine. Don't know why, never had that issue before.

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,767 PostsLatest Activity: 4 hours ago