Forum Discussion
ElliotLH
2 years agoHero+
@xx0wlwgtlcbz From what I understand, if you can't provide the security information they're asking for, you might be stuck as they won't make any changes otherwise.
2 years ago
if so i believe they should make such information labeled mandatory not optional as the lack of their validation can cause account to be inaccesable or even worse, impersonated !
can you help me getting to contact them via mail instead?
- ElliotLH2 years agoHero+@xx0wlwgtlcbz They'll just ask for the same information over email.
- 2 years ago
it may differ, if you can help me finding a way to contact EA support by mail it would be much appreciated 🙂
- ElliotLH2 years agoHero+@xx0wlwgtlcbz If you select different options on the EA Help site, you should find an email option. Try having a look around there.
However, since the questions they're asking are due to account security, just be prepared to be asked them again.