Can't access Hardline through EA Play
I've looked at all the different options available and I have to pay for every option there. Can someone help?
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey what's up! Thanks for being a member of EA Play.
Question for you, which platform are you a member for and when you go to the EA Play List within the EA Play app it tells you the game has to be purchased?
If you're on console have you tried re-installing the EA Play app and power cycled the console?
I'm going to assume he's on PC as well as me, since it's a common issue through the years.
I've tried reinstalling EA desktop, origin, changing browsers 20 times, restarting after clearing internet explorer completely, deleting my whole documents BFH folder, community CFG files, various states of launching things as Admin and in compatibility modes, as well as fullscreen/borderless changing, and changing the order in which I launch things.
And deleting webhelper, restoring it, it doesn't make a difference.
Thanks for looking into this! -edit for deleting this stupid part
- EA_Blueberry@GunnTheGoat Just to be clear, are you able to download the game or having trouble launching it?
@EA_Blueberry I should clariify I'm sorry - When I launch singleplayer from battlelog, it failis to launch and gives me an error on EA play - "Your game failed to launch. An error on our end caused your launch to fail. Try again a little later." These are all attempts I've made to get it to launch but so far nothing has changed the error message
- EA_Blueberry
Can you attach a DxDiag so I can look at your system specs, please?
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
