Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Approved

Cant access Origin store An error occurred while processing your request. Reference #30.dd2333b8.1382128359.8104344e

 Hay anyone else experiancing "An error occurred while processing your request.

Reference #30.dd2333b8.1382128359.8104344e"

Whwn they try to access the origin store through browser or client. 

16 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    I'm not sure if this helps but when I type in the URL on my network it defaults to https://www.origin.com/store/ and will not load and gives me the message An error occurred while processing your request.
    Reference #30.dd2333b8.1382249738.8eafd055. when I disconnect and use cellular data it defaults to https://www.origin.com/en-us/store/-ANW.html and loads fine. The odd thing is that if I paste that specific URL it works fine intil I click any link. I don't know why this would have just started happening. Anyone else having this issue? It's with both the Application and Site.
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    No longer having the issue, I'm assuming the same for everyone else?

  • EA_Dennis's avatar
    EA_Dennis
    Icon for EA Staff rankEA Staff
    12 years ago

    @HyperBallistic wrote:

    No longer having the issue, I'm assuming the same for everyone else?


    Is it working for everyone else again?

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Well, I just tried to download my game. And even though the website said that all was well with the purchase, it didn't go through. I'm assuming it was connected to this issue. So I lost any preorder bonus. Origin help was no help at all. Once his computer told me to contact my bank and that repeated attempts would also fail unless I did,  he refused to help me further (there was no issue with the bank). He was completely unwilling to work WITH me to figure this out.

  • no im in the UK and get the same * to really pissing me off i will never get another ea game again or use origin if this dose not get fixed and soon.An error occurred while processing your request.

    Reference #97.e8e7b5c.1446351520.13947fe

  • I'm from the United kingdom and I'm having a reference problem with origin... origin store wont work, and when i try to install battlefield 4 community operations... a get a reference error

    Reference #97.278e7b5c.1446390328.8215db2