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JakobyUSA's avatar
JakobyUSA
Not applicable
12 years ago
Solved

Can't access your BF4 Premium DLC? Solutions here for the Xbox One!

Ok so I also was one of the people who could not access any of my premium map packs for Battlefield 4. It was driving me insane and I looked through the store and everything to find out why it said I didn't have it or it was missing. Here is a solution for anyone on the Xbox One who is having problems with the DLC portion! Please share this with others so everyone can fix their problems too:

1) Hover over your Battlefield 4 icon on the dashboard.

2) Once hovering, press your Menu button (the one with three lines; start, etc.). Click on "Show all add-ons".

3) Once you have clicked on that, you should come to a screen that shows your add-ons. Click on your Premium icon.

4) After you have clicked it, you should get a screen saying you have it installed/ or has not been installed yet. (The screen has a picture of Battlefield 4 Premium on the left and another picture with the caption above it saying "compatible with" on the right)

5) Now scroll to the right where you will see Premium's content and what comes with it for the DLCs. It should say "Add-ons" at the top of three pictures each captioned with the DLC names including the Premium.

6) Click on the DLC you need to install (that the game said you never had which in my case was Second Assault), and then click INSTALL!

And there you have it! Unfortunately the HTML for this post wouldn't let me upload the images for the steps, but if you have questions post them here. I saw many posts relating to this problem and when I found out how to fix it I got so overwhelmed with joy I had to share this with you guys. I hope this helps with your problems! Happy Gaming!

  • Try to uninstall the whole game and any expansions you have, then reinstall the base game and BEFORE you load the game up, follow my initial instructions of downloading then for free from the store. Then attempt to load it up. If you still experience issues, I'm afraid I don't know as this is what worked for me!

29 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago
    Thanks you helped more than battlefield 4 helpline
  • JGillyRamsFan23's avatar
    JGillyRamsFan23
    Not applicable
    9 years ago

    This did not work for me, also tried clearing the alternate mac address, removing & then re-adding my account to my console after talking with someone from EA Help, but that did not work either. Now the only solution they are suggesting is to factory reset my console, but obviously I don't want to do that because I will lose all of my saved data. I'm not the only one having this problem so there must be something wrong on EA/Dice's end. I paid for premium so I could play ALL of the DLCs, but Final Stand & Dragon's Teeth still aren't working, so please fix this.

  • xTheDudeAbidesx's avatar
    xTheDudeAbidesx
    Not applicable
    9 years ago

    I"m having same issue, can't play any dragon's teeth maps. I've tried uninstalling/reinstalling etc, no joy. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    I just went to the store, went to premium and installed my expansions!

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago
    My solution was to
    ⚽ hard reset by pressing X button on console for 10 seconds and it goes completely quiet
    🏈 turn on, sign in to Xbox live if necessary, and on home screen, go to store direct without starting Battlefield 4. Search the store for Battlefield Premium, select it to install
    🏀 Start Battlefield4 and now go to store from there. Choose Expansions, then install each expansion pack manually
    Good luck!
  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    Duuuuuuude thank you I have been pissed for weeks because I'm 140 and it took forever get an xone transfer my stuff and its all gone. No dlc guns nothing. Thank you thank you thank you
  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    Thanks so much i was losing my temper! It worked! Thanks
  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Where is the battlefield icon and how do you get to it

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic