Hey, I have a problem; I can't launch BF4, BF4 CTE or CS:GO at all(Haven't tested anything else)No idea why, but on BF4 & CTE, the process doesn't even open..I've tried with Mozilla, Chrome and IE. No success at all.Mozilla & Chrome the battlelog finds the plugin, on IE it doesn't.I'm using Windows 10 Pro build 9926 latest update when this is written.Any help?On CS:GO, it atleast opens the process and opens it on the monitor but 10secs later it just closes.

Can't launch at all | EA Forums

14 Replies

Anonymous
11 years ago
Approved
Bump..
Still can't launch anything!
Help me! It worked before the lastest update..
IMILOUDI
11 years ago
Hello CTE-JanIdar,
The reason could possibly be that you are using the OS WIndows 10 which is not even a Beta yet, when Battlefield 4 might not be compatible with at the moment. Please downgrade or refer to an EA Advisor through the following link below.
EA Advisor: Click here
I hope I have solved your problem,
lMILOUDl
Anonymous
11 years ago
Approved
Well, I don't know how to downgrade if its possible..
killerwhalsam
11 years ago
Windows 10 is a Beta build so no support will be given from EA, I however use W10 and as long as you are using the latest one it works (for me),
Could you please post a DXDiag.
To Gather DXDiag Info,

1) Press Win+R
2) In the run box type 'DXDiag' then hit enter
3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
4)Press 'Save All Information'
5) To share this file with me upload it to http://hastebin.com/ and share URL

If you want any help with other stuff on W10 PM me here.
-----------------------------------------------------------------
Thank-you
KillerWhalSam
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

PM me here http://goo.gl/Rw6sCV

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.
Anonymous
11 years ago
Approved
http://hastebin.com/ojesixageb.tex
Here you go <3
killerwhalsam
11 years ago
Thank, looking at it now......
-----------------------------------------------------------------
Thank-you
KillerWhalSam
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

PM me here http://goo.gl/Rw6sCV

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.

------------------
System Information
------------------
Time of this report: 3/7/2015, 18:27:08
       Machine name: RODEH-LAPTOP
   Operating System: Windows 10 Pro Technical Preview 64-bit (10.0, Build 9926) (9926.fbl_awesome1501.150119-1648)
           Language: Norwegian Bokmål (Regional Setting: Norwegian Bokmål)
System Manufacturer: LENOVO
       System Model: 80B5QB0
               BIOS: J6ET58WW (2.03 )
          Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 3978MB RAM
          Page File: 3962MB used, 16399MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
           Miracast: Available, no HDCP
     DxDiag Version: 10.00.9926.0000 64bit Unicode

I am afraid that the Memory is too low, Minimum supported is 6GB.

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 4600
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_502317AA&REV_06
     Display Memory: 1989 MB
   Dedicated Memory: 0 MB
      Shared Memory: 1988 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)

As well as this your GPU would not run it well.

Your comuter is incompatible with most modern day shooters, sorry. Consider adding extra memory to make it work.

-----------------------------------------------------------------
Thank-you
KillerWhalSam
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

PM me here http://goo.gl/Rw6sCV

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.

Anonymous
11 years ago
Approved
It worked fine right before the update.. ?
And with CS:GO, I have the same problems..
EDIT: I see it didn't post anything bout the info of my nVidia Geforce GTX 740M or what the hell I have.
EDIT2: http://www.geforce.com/hardware/notebook-gpus/geforce-gt-740m/specifications
EDIT3: http://gyazo.com/b02fb6d44fa81e1155f098ef4ed4a1a0

killerwhalsam

11 years ago

@killerwhalsam wrote:
------------------
System Information
------------------
Time of this report: 3/7/2015, 18:27:08
       Machine name: RODEH-LAPTOP
   Operating System: Windows 10 Pro Technical Preview 64-bit (10.0, Build 9926) (9926.fbl_awesome1501.150119-1648)
           Language: Norwegian Bokmål (Regional Setting: Norwegian Bokmål)
System Manufacturer: LENOVO
       System Model: 80B5QB0
               BIOS: J6ET58WW (2.03 )
          Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 3978MB RAM
          Page File: 3962MB used, 16399MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
           Miracast: Available, no HDCP
     DxDiag Version: 10.00.9926.0000 64bit Unicode
I am afraid that the Memory is too low, Minimum supported is 6GB.
---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 4600
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_502317AA&REV_06
     Display Memory: 1989 MB
   Dedicated Memory: 0 MB
      Shared Memory: 1988 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
As well as this your GPU would not run it well.
Your comuter is incompatible with most modern day shooters, sorry. Consider adding extra memory to make it work.
-----------------------------------------------------------------
Thank-you
KillerWhalSam
Marshall

If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.

PM me here http://goo.gl/Rw6sCV

I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION SO THEREFORE DO NOT REPRESENT THE VIEWS OF DICE, EA OR ANY SUB EA COMPANY.

What is the Memory clock speed and how many GBs is your GPU.

Anonymous
11 years ago
Approved
2GB dedicated.
IDK how to see the * with memory clock.
EDIT: Think you want this: http://gyazo.com/b3cc3ae953b3738009159873738fe4ad
EDIT2: Gave EVGA a shot. http://gyazo.com/4c9056873d956663222853974dedbc23

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Can't launch at all

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