Can't load into game, black screen with loading symbol in top right corner.
I am unable to log into a game. All I am able to do is stare at a black screen with a loading symbol in the top right corner.
Forum Discussion
I have the same problem..repairing, updating and disabling firewall did not help. I had this problem the day before yesterday but not yesterday. And now again.
Nor can I join campaign nor test range. The loading is also endless. I get no error messages or anything.
OS: win 7 x64
CPU: Q9550
GPU: gtx 560 ti 448
mem: 8gb ddr2
So we can determine the exact error could you please post a DXDiag, UOTrace and ping,
To Gather DXDiag Info,
1) Press Win+R
2) In the run box type 'DXDiag' then hit enter
3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
4)Press 'Save All Information'
5) To share this file with me upload it to http://hastebin.com/ and share URL
To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/
To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.
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Thank-you
Killerwhal812
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAs
Well, dont know if I shold laugh or cry. Today its working again. If and I assume when the problem returns I will gether the DXDiag Info and return.
AWESOME! Hopefull its PERNAMENTLY FIXED!
I absolutely have no clue what hastebin is, and when I went to it... i had no clue what to do...
@killerwhalsam wrote:So we can determine the exact error could you please post a DXDiag, UOTrace and ping,
To Gather DXDiag Info,
1) Press Win+R
2) In the run box type 'DXDiag' then hit enter
3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
4)Press 'Save All Information'
5) To share this file with me upload it to http://hastebin.com/ and share URL
To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/
To Ping EA follow these steps,
1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.
-----------------------------------------------------------------
Thank-you
Killerwhal812
Marshall
If I or Anyone helped in any way please in return make the time to award then with XP please.
If I solved the problem please press 'Accept as Soloution' next to my post so others know of the soloution.
I DO NOT WORK FOR EA
MY VIEWS ARE MY SOLE OPINION AND NOT EAsHere's the report on the UO thing...
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Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.0.0.1 1 20ms 7ms 0% 127 / 127 3ms / 34ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 68.85.141.233 3 12ms 16ms 0% 127 / 127 9ms / 158ms
be-60-sur02.manchester.nh.boston.68.85.88.170 4 19ms 15ms 0% 127 / 127 6ms / 149ms
be-65-ar01.needham.ma.boston.comc68.85.69.165 5 16ms 19ms 0% 127 / 127 10ms / 124ms
be-7015-cr01.newyork.ny.ibone.com68.86.90.217 6 28ms 25ms 0% 127 / 127 17ms / 90ms
ae12.edge1.NewYork2.level3.net 4.68.127.1 7 23ms 100% 0 / 127
ae-1-60.edge3.Washington4.Level3.4.69.149.18 8 93ms 42ms 0% 126 / 127 23ms / 187ms
ae-1-60.edge3.Washington4.Level3.4.69.149.18 9 26ms 33ms 0% 126 / 127 21ms / 168ms
level3-pni.iad1.us.voxel.net 4.53.116.2 10 30ms 100% 0 / 126
unknown.prolexic.com 209.200.144.35 11 96ms 42ms 3% 122 / 126 23ms / 218ms
unknown.prolexic.com 209.200.168.132 12 138ms 38ms 2% 123 / 126 23ms / 1146ms
* Unknown Host * 159.153.93.2 13 26ms 100% 0 / 126
* Unknown Host * 159.153.225.30 14 25ms 38ms 0% 126 / 126 23ms / 184ms
meav5-pub.pt.iad.ea.com 159.153.226.105 15 25ms 29ms 0% 126 / 126 19ms / 137msOk, so this is silly now i litterary have this problem every other day. Guess BF dosnt like uneven dates. Anyhow here is my hastebin:
(guesses in order of what I think the cause is)
Disable any overlay programs (RiviaTuner, Fraps, Teamspeak Overlays, etc etc)
--
Disable Origin in Game overlay from Origin
--
Close any other unneeded programs that might interfere.
Clean Boot
http://support.microsoft.com/kb/929135
Possibly antivirus/firewall program you use has a bug up it's nose.. (temp disable, if it fixes it then add exception rules)
--
In the base of your BF4 directory under Origin Games.
Do you have a file called user.cfg?
If yes do 1 of these 2 things:
Delete it outright // rename it
OR
replace it's contents with this:
RenderDevice.ForceRenderAheadLimit 1 PerfOverlay.DrawGraph 0 PerfOverlay.DrawFps 1 PostProcess.DofMethod 0 PostProcess.BlurMethod 0 PostProcess.DynamicAOEnable 0 PostProcess.DynamicAOMethod 0 Render.VSyncFlashTestEnable 0 WorldRender.TransparencyShadowmapsEnable 0 WorldRender.MotionBlurEnable 0 WorldRender.MotionForceOn 0 WorldRender.SpotLightShadowmapEnable 0 WorldRender.SpotlightShadowmapResolution 256 WorldRender.LightTileCsPathEnable 0 RenderDevice.Dx11Enable 0 RenderDevice.Dx11Dot1Enable 0 RenderDevice.Dx11Dot1RuntimeEnable 0 RenderDevice.VSyncEnable 0 RenderDevice.TripleBufferingEnable 0 GameTime.MaxVariableFps 60
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------------------- next guess
Go to:
C:\Users\USER\Documents\Battlefield 4\
Delete or rename the 'settings' folder
Open Origin
Repair game (this should put it back to default settings)
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Reset 3D Properties in nVidia Control Panel
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Uninstall Punkbuster
Reinstall Punkbuster
----
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Uninstall Origin
Reinstall Origin
((This does not remove data in \Origin Games\))
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@Bgross144 The PS3 guy
Enter the PS3's safe mode
Restore File System
https://support.us.playstation.com/app/answers/detail/a_id/1488/~/safe-mode-on-ps3
Still no?
Rebuild Database
