Can't load into game, black screen with loading symbol in top right corner.

So we can determine the exact error could you please post a DXDiag, UOTrace and ping,

To Gather DXDiag Info,

1) Press Win+R
2) In the run box type 'DXDiag' then hit enter
3) If you have a 64-bit PC click the button 'Run 64-bit DxDiag' (if you have a 32bit PC this option will not be avaliable)
4)Press 'Save All Information'
5) To share this file with me upload it to http://hastebin.com/ and share URL

To UOTrace - http://help.ea.com/uk/article/how-to-uo-trace/

To Ping EA follow these steps,

1)Press Win+R, in the box type CMD and hit enter
2)Type into CMD 'ping easo.ea.com'
3)Hit enter and await results.

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Thank-you
Killerwhal812
Marshall

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