Forum Discussion

Sergeant_Dias's avatar
11 years ago

Can't load into game, black screen with loading symbol in top right corner.

I am unable to log into a game.  All I am able to do is stare at a black screen with a loading symbol in the top right corner.

12 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    (guesses in order of what I think the cause is)

    Disable any overlay programs (RiviaTuner, Fraps, Teamspeak Overlays, etc etc)

    --

    Disable Origin in Game overlay from Origin

    --

    Close any other unneeded programs that might interfere.

    Clean Boot

    http://support.microsoft.com/kb/929135

    Possibly antivirus/firewall program you use has a bug up it's nose.. (temp disable, if it fixes it then add exception rules)

    --

    In the base of your BF4 directory under Origin Games.

    Do you have a file called user.cfg?

    If yes do 1 of these 2 things:

    Delete it outright // rename it

    OR

    replace it's contents with this:

    RenderDevice.ForceRenderAheadLimit 1
    PerfOverlay.DrawGraph 0
    PerfOverlay.DrawFps 1
    PostProcess.DofMethod 0
    PostProcess.BlurMethod 0
    PostProcess.DynamicAOEnable 0
    PostProcess.DynamicAOMethod 0
    Render.VSyncFlashTestEnable 0
    WorldRender.TransparencyShadowmapsEnable 0
    WorldRender.MotionBlurEnable 0
    WorldRender.MotionForceOn 0
    WorldRender.SpotLightShadowmapEnable 0
    WorldRender.SpotlightShadowmapResolution 256
    WorldRender.LightTileCsPathEnable 0
    RenderDevice.Dx11Enable 0
    RenderDevice.Dx11Dot1Enable 0
    RenderDevice.Dx11Dot1RuntimeEnable 0
    RenderDevice.VSyncEnable 0
    RenderDevice.TripleBufferingEnable 0 
    GameTime.MaxVariableFps 60

     ------------------

    ------------------- next guess

    Go to:

    C:\Users\USER\Documents\Battlefield 4\

    Delete or rename the 'settings' folder

    Open Origin

    Repair game  (this should put it back to default settings)

    ---------

    ---------

    Reset 3D Properties in nVidia Control Panel

    -------

    ------

    Uninstall Punkbuster

    Reinstall Punkbuster

    ----

    ----

    Uninstall Origin

    Reinstall Origin

    ((This does not remove data in \Origin Games\))

    =================

    @Bgross144  The PS3 guy

    Enter the PS3's safe mode

    Restore File System

    https://support.us.playstation.com/app/answers/detail/a_id/1488/~/safe-mode-on-ps3

    Still no?

    Rebuild Database

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