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Anonymous's avatar
Anonymous
8 years ago
Solved

cant log in

This is so dumb i need help when i try log in i get Your credentials are incorrect or have expired. Please try again or reset your password. but yet i reseted my password yesterday n it was fine till i loged out and was trying to get on today. 

3 Replies

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hello @captincrazylama 

    I am really sorry for those troubles with the game. Can you try to restore your password one more time? In case you are still having troubles logging in, I suggest you to get in touch with EA Advisors directly https://help.ea.com/en/contact-us/. 

    Cheers,

    Archi

  • Anonymous's avatar
    Anonymous
    8 years ago

    I’m have the same issues.  

    I am unable to log into my Origin account; I try to do the reset password but it says link has expired.  I go directly to their site , and this is what I get.  "Your credentials are incorrect or have expired.  Please try again or reset your password" 

    But the emails to reset my password takes 12-24hrs to get to me; by then the link HAS expired.  Is there any more direct way to solve this.  I'm a high level player and dont want to lose it all.

    WOULD love direct HELP with this.  Had to make a second EA account just to log into help forums.

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