Forum Discussion
EA_David
Community Admin
9 years agoAre you both still seeing this today? If the issue persists has anything changed on your system since you could play last?
Can you try a full restart of your system (hold the front button until it beeps and shuts down) and try again?
Thanks.
Anonymous
9 years agoI'm having the same problem. I've tried the following: 1) hard reset of Xbox one. 2) reset alternate MAC address. 3) unplugged xbox one over night. 4) completely reset my xbox (reset to factory and wiped the whole hard drive). 5) uninstalled and redownloaded digitally. 6) tried hard wired and Wi-Fi. All of these and still, after 15 seconds after selecting profile, battlefield 4 crashes and returns to XBox home screen. This IS clearly on EA side, not XBox. All it takes is for a single person to Google this problem and you will clearly see that it's a real problem. Need help please!?!?