Can't play campaign.

Could you please tell us on which platform you play Battlefield Hardline and have you already tried to reset your console in order to clear the console cache or made sure that the game is not blocked by your protection software? If you are playing on PC, try to add Hardline to the exception list of your firewall and re-install Direct X as well as Microsoft .NET Framework.

Cheers
Basti

I'm using PC, Windows 8.1.

EDIT: I tried all of that and it still doesn't work. Here's a picture.

http://i.imgur.com/jMUVivs.jpg?1

It just get's stuck at that.

 Hello All, 

I have done some R&D for this game problem, and I found some alternates to fix this Initialization stuck problem which worked for me like a charm!

Here I am putting these steps for you guys: 

Solution 1:

Firstly make Mozilla Firefox as default browser on your computer.

Now go to origin client to locate the game, and right click on it to select “Repair Install”.

Once game is repaired, reload your game to join servers and see if it helps you.

Solution 2: 

Go to computer control panel and manually uninstall web plugins of this game and load your game again after relogin into origin client. 

Solution 3: 

Logout from battlelog first. Now clear cache of your browsers on computer, and once you did so, logout and relogin into origin client again, and load your game and retry joining server to see if it helps you. 

Solution 4: 

Go to this way: Documents/Battlefield Hardline/Settings, and then move this complete Settings folder to desktop screen. Once its done, relogin into origin & join your game again, and see if it helps you.

Solution 5: 

Check minimum system requirement of this game on your computer if its meeting. Here is the link to test game compatibility of computer: 

http://www.systemrequirementslab.com/cyri/requirements/battlefield-hardline/12479/?p=r

Here are the self help article to see all game's minimum system requirement:

http://help.ea.com/en/article/system-requirements-for-battlefield-hardline/

Solution 6: 

If minimum system req. is meeting, and game initialization is still stuck, try creating new user account on system & recheck your game play. 

To create new user account, refer this link http://windows.microsoft.com/en-in/windows/create-user-account#create-user-account=windows-8

Or

You may refer this link to get idea how to create new user account http://www.bleepingcomputer.com/tutorials/create-new-user-account-in-windows-vista-7/

Solution 7: 

Try this workaround: (before following below steps, keep running game open and keep origin client open)

Run the task manager  (Ctrl-alt-delete)

Go to the "Process tab" in task manager

Right click on Origin.exe .

Click on “Set priority”, and click on “High.

Find out bfh.exe process and right click on it to select “Set priority”, and click on “High.

Once its done, go to desktop again, and try to launch origin again, and recheck your game. 

Solution 8: 

Try checking your graphic card if its updated. if its out of date, start updating your all drivers now. 

Solution 9.

Try to add origin .exe file and game .exe file to windows firewall exception list and try again to join game. 

Solution 11: 

Try clean boot using this link https://support.microsoft.com/en-us/kb/929135 & keep user account disable using this link 

http://windows.microsoft.com/en-in/windows/disable-user-account#1TC=windows-7

Solution 12: 

There may be problem with origin patch files. So as a last resort, try to uninstall origin and game both, and reinstall both of them again and then recheck game again. 

Solution 13: 

If none of above solution work for you it means there is a connectivity problem ( not your computer problem).

In this case, try following below listed way: 

I. Keep Disable UPNP (universal plug-n-play device). 

II. Try to stop all internet connected application from system task manager and keep computer running with as low as application and retry again to load game. 

III. Try resetting tcp/ip of your internet network by flushing dns. It can be done by following method: 

http://www.wikihow.com/Reset-Your-Home-Network

IV. Try disconnecting your network and shut down pc for 2 minutes and plugin network connection again, and check game loading then. 

V. Bypass router and directly connect your connection to computer if you are using wired connection. In case of wifi connection, call your ISP to configure your wi-fi connection with this system to access origin & game. 

VI. Make sure that all ports of origin & game is open. 

VII. If none of connection troubleshooting work, try creating UO trace report of your network connection and show it to either ISP or to EA adviser. 

You need to create 2 UO trace report to check all packet flow of connection. To create it, follow this link http://help.ea.com/in/article/how-to-uo-trace/

Solution 14: 

As a last resort, now contact EA support for further assistance with your system specification (Dxdiag file which can be created by referring this link http://help.ea.com/in/article/how-to-gather-dxdiag-information/) and UO trace reports. To attach them, use this link http://help.ea.com/in/article/how-to-attach-a-file-to-your-ea-help-ticket/

If EA support isn't available in live chat, try to set call back option via help support http://help.ea.com

To know how to setup call back, read this article: 

https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center and select “Call Back” option during business hours.

Hope these all above solutions will work for you guys. Best of luck. 🙂

Thanks! I'am currently away and i'll try it as soon as i get back and hope for the best! 😕mileyvery-happy:

None of this worked and EA staff dont know how to help as well.

Its last time when I bought game from EA.

Same Problem  I've done evrything and nothing works..... I will never buy a EA game again 

same here cant play multiplayer or campaign in bf4 and hardline all gone to * since the last plugin battlelog glad to see im not the only one with this problem. good to see they working hard to fix this problem or a release a simple fix it list, or finally to agree to get rid of battlelog whoop whoop. we have a saying in New Zealand "yeah right"

YES!!!

It worked like a charm here!!!

THANX!!! :eahigh_file:

Worked for me - muchas gracias Senor

I think the EA QA lead's need to have a chat with the testers & devs.