Forum Discussion

ThePsychoJL's avatar
3 years ago
Solved

Can't Play game, can only see button that says Details

For a while now I have been trying to play Battlefield 4 but are unable to since the play button is gone and only a "Details" button is present.

Now I am unable to even install the game. A CD Key is present since I purchased the game a few years ago on the origin app and I think the messup came between the EA Play (Origin Access) and the EA play on Steam or something related to that.

  • Hi @ThePsychoJL If we are running into an entitlement issue with your account you will want to reach out to our support to look into your account further. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @ThePsychoJL If we are running into an entitlement issue with your account you will want to reach out to our support to look into your account further. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,803 PostsLatest Activity: 2 hours ago