You need to contact EA to get your password reset.
Do the following:
Goto
https://www.origin.comClick the “Login” button there to have the login page open up in a new window.
In the new window, click on the blue “Forgot your password?” hyperlink
Next you click “can’t access your account?” / “Forgot your password?” hyperlinks will open a new window in your web browser asking you to enter in the first box either the email address associated with your Origin/EA account or the ID (name) you use. (which is the one you remember as you say!)
Enter either piece of information in the first box and then in the second box match the text that is written in the "Captcha box" which serves to control that you are not a robot. ;o)
Next, if both pieces of information have been entered correctly, you will have a new screen popping up informing you of the success and telling you to check the email address associated with your Origin/EA account
Check your email account and you will find the email from EA. It takes typically just a few minutes for them to send this to you. Check your spam box if it’s not in your inbox.
Then open the email once you have received it.
Within the email there should be a hyperlink to click on that will take you to a new page to reset your password. Click on that hyperlink.
In the new page you will be asked to enter your new password and then enter it a second time to confirm the password. Do this and then click on the purple “Submit” button.
Once this has been done, a new window will open letting you know you have successfully changed your password. You can now use this new password to access EA services as normal.
And... Welcome back to online gaming! ;o)
