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Anonymous's avatar
Anonymous
11 years ago

Can't uninstall BF4 to reinstall it.Due to corrupted file error

Hi,

My BF4 (And BF4 BETA for some reason, as well) are grayed out when I log in VIA Origin...So, the Game Icon box's do not offer a working "Play" option, nor does it offer a working uninstall option because it wants me to repair (How?) a corrupted file, and of course, I have no idea, what file is corrupted. Yikes!

It is downloaded in game and on my computer. I just can't launch the game due to a corrupted file somewhere..Which again, will not let uninstall BF4 and see if re-installing it, will fix the problem.

Is there any way for me to find out which  file is corrupted and repair it? I've never really had any real issues with BF4 and have been playing since the Beta came out. I do have a good gaming rig with plenty of power and all of that etc, etc...

So, since I can't uninstall the game and try reinstalling it and am not tech savvy enough to know what file might be corrupted...Here I am, asking if anyone has any ideas as to what I should or need to do!!!!

Thanks!!!   --- Karen

battlefield 4

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank you, for your reply,

    Did 3 and 4...Neither worked..(Which is why I am unable to uninstall)...Did check computer and Windows (8.1) But will try again...Maybe I missed something...Got a feeling this is not going to be an easy fix, if I can figure it out at all. 

    Also, did the Disck Check,  results were good...No issues found...However, the file checker scan did find some bad files that it was unable to fix, although, it did not indcate what / which files..But, at least I know what the problems is, just not what, where or how to fix them.

    I did try to uninstall the game anyway, first from the computer then origin / EA.... Neither method will let me uninstall the game...and we know I have a / some corrupted files. But, as I say, so far, I have no idea where, what or how to fix...

    But, it was a good try, and I do appreciate you're attempt to help! Thank you!  --- Karen

  • Anonymous's avatar
    Anonymous
    11 years ago

    UPDATE: Progress!!!!!

    After I did the recomnded fix's given above...and not knowing what else to do....I followed it up with a "System Restore"

    When it was done, BF4 was uninstalled from my computer, the BF4 ICON box was no long grayed out and the command

    options worked...Just a little click...And just like that BF4 was back on my computer and the original maps working just

    fine....

    Only problem left is, the expansion packs also need to be reinstalled..It says to Install them through Origin...I understand

    what that means..But, not quite sure how to do it!!

    Well, at least some good progress has beem made..Now..If I cam just figure out how to get the expansions installed...

    I think I will be so good to go!!!!   ----  Karen

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