Hi there, i just wanna say that i try randomly to upload the banner, and it works. Of course i respect the rules ( 510 x 126, less than 500Kb, ecc...), i make the banner with photoshop, save it as normal JPEG FILE and thats it, no strange error or other things.
Thanks all for the help.
DICE TeamHey there,
I have sent this on and our team is investigating the issue.
/Atic
Hi there, i just wanna say that i try randomly to upload the banner, and it works. Of course i respect the rules ( 510 x 126, less than 500Kb, ecc...), i make the banner with photoshop, save it as normal JPEG FILE and thats it, no strange error or other things.
Thanks all for the help.
DICE Team
@TribalThird wrote:Hi there, i just wanna say that i try randomly to upload the banner, and it works. Of course i respect the rules ( 510 x 126, less than 500Kb, ecc...), i make the banner with photoshop, save it as normal JPEG FILE and thats it, no strange error or other things.
Thanks all for the help.
Works for me too!
As @TribalThird wrote, just respect the guidelines on pixel resolution, file size and graphic compression format being standard jpeg, then it works fine!
A quick and easy way to check and ensure this, is to open your created graphic banner file in MSFT Windows 10 / MS-Paint. Check the image resolution is at or below the given max range of 510x126 pixels, then press 'Save as...' and choose the standard Windows jpeg format.
After that, the graphic banner file is also accepted by the EA Battlelog upload function for your server banner!
