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Anonymous's avatar
Anonymous
9 years ago
Solved

Can't use mouse and keyboard

Hello everyone! I have a problem with Battlefield 1. When I load the game my cursor appears as usual but I can't click on anything. I can't use my mouse and my keyboard in the game. I have absolutely no idea how to solve this problem. Is there anyone who can help me?

battlefield 1
  • EA_David's avatar
    EA_David
    9 years ago

    @ObsessedSniper Hey, do you have any other USB devices plugged in that your system might interpret as input devices, such as pads or wheels? If so, please unplug these and try again. 


    If this doesn't help, please restart your system with a Clean Boot, then just start the game up and check again. This will help to check for interference from a 3rd party program. 

    https://help.ea.com/uk/help/faq/how-to-clean-boot-your-pc/

    Cheers. 

18 Replies

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  • hippyd's avatar
    hippyd
    7 years ago

    I dont have the BF1 folder or file under documents?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @hippyd 

    Make sure files aren't hidden. Did you install the game where it was recommended or did you install it on a custom drive?

  • bukydara's avatar
    bukydara
    7 years ago
    Hello. I cant use the letters in EA to log in after i wrote email... next pass doesnt wrote propertly. I pess a letter "P" and it shows up a simbol... i press anotger lettera" i see four simbols.
    Please help me.
    Thank youSecurity Master protects your privacy
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago
    @bukydara wrote:
    Hello. I cant use the letters in EA to log in after i wrote email... next pass doesnt wrote propertly. I pess a letter "P" and it shows up a simbol... i press anotger lettera" i see four simbols.
    Please help me.
    Thank youSecurity Master protects your privacy

    It sounds like you need to update your Windows build and/or drivers for your keyboard. I searched "keyboard typing weird symbols" in Google and there are some various things that could be causing this that will have to be fixed through your Windows settings.

    PC Troubleshooting

    https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

  • kamileqq121's avatar
    kamileqq121
    6 years ago
    @EA_David does that work on ps4 bur I have problem with battlefield 1. I can't paly on ps4 with keyboard and mouse please for fast answer


    Cheers
  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago

    I'm going to lock this thread as it's not been active since 2020.  

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