Checking Data Error Message
Every time I sign on to Battlefield 4 on the Xbox 360 I get the following error message. "Existing player profile data appears to be damaged and cannot be used". When I continue through the message and launch a multiplayer games on xbox live I have to reset all my vehicle loadouts as well as go into the options and readjust my brightness, sensitivity and controls. Is there any way I can fix this problem on my own or is this going to have to be resolved in an update? Thanks for anyone that can help.
- Anonymous12 years ago
RESOLVED: Here was an answer i found after doing some more searching.
If your Profile Save Data has been corrupted (you may experience freezing or an error message stating your profile save data is corrupt), you will need to delete your Profile Save Data.
Please note that deleting your Profile Save Data will also delete any story mode or campaign progress you may have made with the affected game. However, Multiplayer progress will not be affected, as it is stored elsewhere on servers.
Deleting Profile Save Data:
Xbox 360:
Go to the Xbox 360 Dashboard
Select ‘Settings’
Select ‘System Settings’
Select ‘Storage’
Select ‘HDD’
Select ‘Games and Apps’
Select the game that is affected by the error.
Delete the ‘Profile_Save_Data’ file.