China Rising maps will NOT load - sits on loading screen forever

Please keep in mind that only Premium Members are affected by this issue:

Battlefield 4 China Rising is available for all players to purchase and access beginning December 17th.
Battlefield 4 Premium Members, however, have the chance to jump in as soon as December 3rd, thanks to the early-access perk included as a part of Battlefield 4 Premium.

If you are not able to access your China Rising expansion on Playstation 3 or Playstation 4 yet, please note that the rollout is still in process in some regions. It should be available in the next few hours, stay tuned for updates. Once deployed you will be able to access it using the following steps:

• Log into the PlayStation Network Store
• Search for Battlefield 4
• Select Add-Ons
• If you have premium access, China Rising should be available for download without any additional cost

If you are PC player:

• Log out of your Origin client
• Close the Origin process with your Windows Taskmanager
• Reboot your PC
• Start Origin, login and check your BF4 game details page.

(Please keep in mind that you need to download the BF4 Expansion from the Origin game details page. You can find Expansions as well as additional content as icon on the bottom of the details page.)

If you still have this issue after following the steps above, you will need to get in contact with one of our Game Advisor for a further check of your entitlement. After a short verification process, you will need to provide following information:

• PNS Persona name
• Origin E-Mail
• Purchase date of Premium

We will keep you updated as soon as we have additional information.

Hope this helps
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