Many of our BF4 servers are right now under a DDOS attack!
Result is that servers are either fully crashing, stuck like in a frozen state or instantly just dumping a large segment of all players active on the server, so going instant from like a full 64 player game and then bang, only 5-8 players remain in the active game round.
And in worst case, the server just remains in a chronic frozen state and then no longer reachable, neither by owner/admins or players.
We absolutely need EA/DICE professionals to look into getting this stopped ASAP!
The online EA Support group are not competent to handle our tickets that we raise regarding this, as the root cause is not getting fixed and that support staff do not have the technical insights required or the access to get to the server end of things fixed for us here.
Relevant EA folks can contact me for my own server name/details (or look it up in your own internal registry for CyberDyme rented BF servers on the PlayStation platform), but here is a list just of the most recent BF4 Server Crash events on one of our servers:
Server Crashes on Friday 10 February 2023:
Crash 20:28 CET
Crash 20:50 CET
Crash 21:10 CET
Crash 21:33 CET
Crash 21:57 CET
Crash 22:32 CET
I trust you understand that this is not an acceptable state or customer experience.
Players active on the server when this sudden DDOS Attack/Crash happens will typically experience that all gameplay on the screen gets into a frozen state and nothing moves. If they go to the Options screen to check for the performance metrics, then this is what they typically see:
So the network connection is perfectly fine for them and working as supposed to locally and to their internet ISP. But the BF4 server itself has stopped responding to any of the connected BF4 players/the connected clients. As illustarted by the screenshot here above. Suddenly showing a latency to the server of 50+ seconds! And this is the case for ALL the connected players.
Typically the server then ends up fully crashing and everybody are kicked off the server and server is empty and all can join a few seconds later again. Or near all players are dumped by the server, but maybe 4-7 players are left still on it, and they then can suddenly start moving again and all a-pear back to ‘normal’.
And this then goes fine until again next DDOS attack is being placed onto the server hosting party here for EA/DICE.
And the BF4 game servers on that IP segment is then again all coming crashing down or going into the permanent frozen state.
EA really needs to step up and do something seriously about this!
Its not something new. And most of us renting servers have all experienced this from time to time.
But it has become more and more frequent and to the state now absolutely not acceptable anymore in any way or form.
Are Electronic Arts serious about rectifying servers being attacked by hackers, and pursuing them to the extend of what the law permits?
So far, it appears as nothing is being done from EA's side.
Servers still being DDOS attacked 24/7.
Crashes confirmed so far:
Server Crashes Confirmed on Friday 10 February 2023:
Crash 20:28 CET
Crash 20:50 CET
Crash 21:10 CET
Crash 21:33 CET
Crash 21:57 CET
Crash 22:32 CET
Crash 22:57 CET
Server Crashes Confirmed on Saturday 11 February 2023:
Crash 02:07 CET
Crash 10:33 CET
Crash 13:30 CET
Server Crashes Confirmed on Sunday 12 February 2023:
Crash 22:12 CET
Crash 22:55 CET
And yes, these are confirmed to be crashes caused by deliberate DDOS attacks onto the server.
Physical and factual threats have been forwarded to the server admin team.
Even with an empty server, the server performance tacos are permanent showing in red, top right.
Waiting for EA to respond and take action please...!
@YUMSKIS_27 wrote:
@CyberDymethis thing just happen to me on a infantry server. Everyone on the server left, almost nobody was spawning. Then suddenly my own internet went down. Had to even reset my router. When i checked, the server was empty. I dont even care to play anymore if my whole internet crashes from this bs.
Indeed @YUMSKIS_27 ,
It is very disturbing and very frequent for the time being!
Though I can tell you that it does not take down your own local internet. It doesnt.
Though the message that we get from the EA game itself appear to maybe hint at that, it is matter of fact not correct!
It is all happening on the EA BF game server itself. (confirmed by EA's partner in Europe, who hosts their BF4 servers). It is getting overwhelmed by the DDOS attack load and then at a certain point breaks down in the sense it suddenly starts to drop the connection to all connected players, as it cannot keep up with maintaining the synch required within given time limits on the network.
Unfortunately the now old BF4 client application does not know well how to handle that error situation, so typically it will also leave your own client software in an error state, for which there is no 'run time error handling exit controls'.
So while you may actually get back to the main menu in the game application, if you ask it to join the server again, then it will simply state "Joining server...". But it will matter of fact never do so, as its still stuck in your old error state in your network to the server end.
Only way out of that for all the affected players is for them all to close down the app and restart the BF4 app again.
The real root cause and where this has to be fixed is of course on EA's side!
And then work together with their BF4 server hosting partners.
EA should get serious about chasing down these DDOS attackers and then also perma-ban the EA player accounts associated with that activity!
@CyberDymeThese are people who have been identified as racial haters of the Chinese Communist Party, But the problem is they haven't received any punishment from EA until today.
On the contrary, I have been bullied by these people, and the Facebook life circle that harassed me intensively was also intimidated.
My PayPal account that receives server donations also received a malicious donation of $0.1 from these people because he wanted to report me as a fraudster and tried to block my bank account.
Just because I don't accept the political ideas these people are forcing on me, I lost my job and my normal life because of this, just to satisfy these racial haters and get happiness.
You can see the news that China is harassing Japan's phone calls and life threats, This is the way many Chinese people think, No one can change this.
Very intriguing @GODSGRAV3 ,
As we are then having the same bad state across our servers!
Because here some of the insights I also have digged out, after great and keen help also from the server hosting partner that EA uses for the PlayStation environment here in Europe. We have sat up 'live' direct measure and tracking 24/7 of my own local Playstation4 and its direct internet line linkage to the physical server box at the BF4 server hosting company (i3D.net here in Europe) and they had similar trackers sat up on their BF4 server box.
So here we have hard evidence and proof that at absolutely no time ever, did we have even one single package lost between the two entities in their communication with each other. Not one single line fault or disconnect. And this setup we ran for 3+ days. All perfect, clean and complete. Not one single bleep on the line or on the server or on my PS4 ever!
And still. The BF4 game server provided the message back to me, that the user had lost the connection to the EA Game Server. All despite this was physically and technically not correct, as I had still direct line connection with the test application and so did the test application on the server hosting side. The server hosting company/tech team could confirm the same thing from their end. And their server was still fully visible and connectable from my end also! And we never had any lost line or data package the entire time. Consistent latency from me to server in around 18-22ms throughout the entire period.
i3D.net could therefore conclude that all from my end and to them was in absolute mint condition and never a single fault observed. Similar on their end, the server setup and its connection to us via the internet was absolutely working as intended and thereby fully fulfilling what they are asked by EA to provide of BF4 server hosting service to the internet. But that their BF4 server instance on their box was indeed at times getting a signal from the EA's own backend system to drop the attached players. So they hinted towards it was on EA's side and something entirely going bad in the interactions between the hosted servers in the server park and the control/interfaces they have with EA's backend (aka managing the user directories, granting access or not, etc). (I guess this is what you refer to as BLAZE?).
They acknowledged this was something they had to get fixed in the environment between EA and themselves and nothing we could do anything about on the users side and our connectivity to the game server itself with this hosting partner.
From what you share here @GODSGRAV3 , you then consider that the root cause is due to aka DDOS/script attacks on EA's internal backend (BLAZE?) that controls the user access to the external hosted game servers?
Our servers are brought to their knees and our thousands of regular gamers are getting more and more disappointed by the day this is allowed to carry on by EA. (aka we have 50,000+ favs on our server and normally its literally running full 24/7 with 64 gamers at all times).
EA BF4 Servers still crashing on hourly basis here in Europe!
And still no response from EA Support and no tangible effort being executed by their tech support team to get it fixed.
So despite having loyally spent 7+ years to pay big money to EA to rent servers from them, nothing is being done so far in past 3 weeks since raising multiple support tickets to get the servers back online and available for actually playing on them.
We have 50,000+ favs on the server so literally thousands of EA customers right now who do not have access to what they paid for.
@GODSGRAV3 @CyberDyme @DavlosREE
Good morning Gents,
I am experiencing the same issue except I am able to maintain 42/64 with (4) in the queue. However, I noticed that my primary server screen is stuck which concludes the durango-Monkey.Sparta
The server is not either aware or does not care about the underlying issue. My second server is fine with no problems to be owd if you ask me. I have tried everything I could think of including speaking to EA on the chat but nothing on their part is being done. I have attached some pictures for you to see. I have had this server for almost 2 years going strong and never had this issue in the past. My buddies in Germany and Brazil have a high latency that goes beyond triple digits at times.
Heads up that I've merged some threads about this problem together to compile the reports.
