@czarnuch1983 wrote:
@ElliotLHHi i have the same problem with Ddos attack on my servers... Can't play at all. Ive contacted ea and sony via live chat and no one takes responsibility.... M8 if u have a power and work for EA maybe you can tell sony or dice whoever servers provider is to bloody fix this issue with Ddos attacks!!!!
Hi @czarnuch1983 ,
I have exact the same problem.
Now I do though have the legal team from SONY Europe to support me and let there be zero doubt: Sony has no responsibility what so ever for the availability or service/support of the EA BF4 servers running the BF4 application in the PlayStation environment!
And certainly for the server hosting/support for the PlayStation environment, then we the consumers/users/renters are all to go direct to EA for this support. We are NOT to goto the server hosting partner that EA have outsourced this to. Heck, officially we don't even know who they are, so how could we? :o) That is an absolute again certain thing legally and regulatory firm thing to keep in mind.
And despite this, I have now at multiple occasions being diverted by the EA Support helpdesk, telling me to have to contact Sony or the Server hosting partner to get my server crashing problem solved.
Not so! It is matter of fact wrong!
And very infuriating to be honest, that EA Support gives such direct wrong information.
I am happy to pull out copies of the support chat interactions, where these direct wrong things have been pushed onto me.
I have repeatedly provided this also in my feedback on the Support Tickets, but despite this, it still goes on to this day...
