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As thoroughly documented and technically confirmed, the recent and repeatedly server crashes and "lost connection to BF4 game server" are NOT due to the server providers or the internet connection or setup of the end-users playing the game. It is due to do EA's own backend infrastructure!
And EA needs to take appropriate action to get this fixed asap, as we are daily bleeding players from the EA BF environment due to EA's inaction to rectify the problem.
Here a list of the recent server crashes that I personally have registered. Of course not online myself 24/7, so obviously even more are most probably happening. But this should give insights to how deplorable poor the EA BF4 Server situation is right now.
(Yes, I already raised multiple support tickets with EA HelpDesk on this. But nothing is so far done to fix the root cause of the problem. This despite we have paid good money to EA to rent these servers and players gets the bad experience every single time the server crashes.)
Server: "METRO MANIACS 24/7 400% 3200 TICKETS"
Console: PlayStation PS4/PS5
Game: BF4
Recent Confirmed Server Crashes:
Server Crashes Confirmed on Friday 10 February 2023:
Crash 20:28 CET
Crash 20:50 CET
Crash 21:10 CET
Crash 21:33 CET
Crash 21:57 CET
Crash 22:32 CET
Crash 22:57 CET
Server Crashes Confirmed on Sunday 26 February 2023:
Crash 01:16 CET
Crash 01:23 CET
Crash 01:27 CET
Crash 11:12 CET
Crash 18:56 CET
Crash 19:07 CET
Crash 20:44 CET
Crash 20:56 CET
Server Crashes Confirmed on Monday 27 February 2023:
Crash 16:10 CET
Crash 21:34 CET
Server Crashes Confirmed on Tuesday 28 February 2023:
Crash 14:11 CET
Crash 16:44 CET
Server Crashes Confirmed on Wednesday 1 March 2023:
Crash 10:45 CET
Crash 15:10 CET
Crash 18:58 CET
Server Crashes Confirmed on Thursday 2 March 2023:
Logged on at 10:18 CET. server was in frozen state. Rebooted it.
Server kept crashing minimum 2 times for every hour I was online until 16:30 CET. Rendering it practically unplayable...
Server Crashes Confirmed on Friday 3 March 2023:
Logged on at 11:43 CET. server was in frozen state. Rebooted it.
Server kept crashing minimum 2 times for every hour I was online until 18:52 CET. Rendering it practically unplayable...
...
I welcome other server renters to chip in and add their own observed server crashes here below, so we can start to have some transparency on this apparent and widespread problem. I will then keep updating my own post here, as the crashes will keep happening until EA fixes the problem behind them.
- 3 years ago
I've also been experiencing the same problem for MONTHS! but lately it's been really getting out of hand!
Crashes as many as 5, 6 a day!
I been renting BF4 servers for close to 9 years but Hardcore Nation Metro will be our sixth year anniversary on the 9th of March!
Sad to have such a tragic end to a wonderful game ever created by EA!
Server: Hardcore Nation Metro
Console: PS4
Game: BF4
- 2 years ago
Bring HARDCORE NATION METRO back like ASAP!!! Pllleeeeaaaaasssssseeeeeee!!!!
- Marten20182 years agoSeasoned Traveler
Although I may be punished for making such remarks, But I have to tell the truth as I know about what's happening in Asia.
Starting from 2015, All DDoS attacks against Battlefield 4 and all its data center IPs originate from China, This is a fact that all server providers can confirm.
As I mentioned many times, Chinese people make money through VIP of BF4 server, The basic price is approximately from 10 RMB to 150 RMB per month.
Because of this, there are always people who want to monopolize this market, So someone learned how to launch a DDoS attack.
At the same time, because Battlelog leaks IP information, no one can block the attack, Even if you change the IP address and port
DDoS attacker can still check the latest IP information in Battlelog, That's why all the servers in this screenshot disappeared.
What I want to say is when the Chinese successfully wiped out the Asia region, Even if these criminals want to play Battlefield 4, they can't join servers in other regions normally.
Therefore, it can be confirmed that all servers in North America and Europe are also the targets of their DDoS attacks, I wish I could understand that China has never been a free market friendly country.
This has nothing to do with racial hatred or politics, On the contrary, this is also an excuse for the Chinese to use political and racial hatred to launch DDoS attacks.
The results I have confirmed with all server providers, Everyone cannot get fair judicial assistance in China, or even start a judicial investigation, Even if all of them can learn the real IP address that launched the attack.
Not to mention that many Chinese server owners have tried to file reports with the Chinese police in China, Also because of China's political stance, the Chinese police warned these server owners that Battlefield is an illegal game in China, and if you report it, you yourself will be punished.
After all these years, everyone is hurting now, It is not just Asia that has suffered monetary losses. North America and Europe are also affected.
If EA is unwilling to deal with the racial hatred and crime issues from China, I think it would be ideal to simply stop the global multiplayer of Battlefield 3 and Battlefield 4.
Because now only the servers of Chinese DDoS attackers are functioning properly, Asian server owners, including me, no longer dare to rent servers again.
Because we'll just end up with servers that no one will ever be able to play the game on, Even if the server software is not attacked by DDoS, there will be no Asian players playing the game.
So I wish EA would shut down the global multiplayer!
- 3 years ago
I have been following your post daily CyberDyme and I’m absolutely beyond the point of being disappointed with Ea Sports and the rumors I hear on a daily that they’re deliberately causing these issues we face everyday as players and server owners. My online gaming history is much different then most as I just started playing online 8 months ago. Single player is all I ever played and I tried BF4 online and ever since bf4 is all I play. Most people have their friends they visit on a daily and talk to and I have my fellow comrades. Metro Hardcore is why I fell in love with this game and it will always be my “first love”. I’ve owned my server for roughly 6 months and I help run Hardcore Variations. Over the last month I non stop lose connection to the server, multiple times per day and it’s getting to the point I can’t even finish a game. I hear it’s because of world events that are taking place and they’re professional hackers. I also hear it’s other gamers we play with that crash these servers but the most disturbing rumor that keeps circling community is that we may be continue to be targeted by our own creator, that being EA Sports. They do have motive for one because of the flop release of 2042 and lack of interest I would imagine that drove down financials and caused a lot of issues, and probably due to shareholders demand to fix this flop. I wouldn’t put it past any big corporation to use its power to manipulate its customers to get what it needs and wants and that being all of us to move to 2042. I’ve emailed and tried to call and chat with numerous people that are associated with EA sport to try to express the concerns and issues we’re having and it’s impossible to get a response from anybody addressing the issues that we post here, twitter etc. They have even hijacked the opening credits of battlefield four by making you look at the advertisement for the new season of 2042 they continuously just keep trying to force it upon us. If EA sports isn’t behind us, then they need to start dialogue with us, server owners and players, and explain what they are going to do to fix this and combat these attacks. The lack of acknowledgment to these posts here and everywhere else makes them look guilty. EA sports and the little guy that reads this on the other side. You have a duty to represent your customers because without us you are nothing. I’m asking from man to man or man to woman whoever may be reading this to do the right thing and get these concerns in front of somebody who will least acknowledge them, so we know that we’re at least being heard. Every day I lose hope and respect for EA sports that I’ve always had since being a kid. You have a commitment to us and I respectively ask you to acknowledge our issues with the servers crashing and either put a team together to fix it, or admit that you were doing it and just shut them down for good
- 3 years ago
Up!
EA wants us to buy BF2042,
Servers crashing every 30 mins. The game is unplayable on PS4.
Got 4 crashes on 3 different servers in only 30 mins
EA has to fix this problem asap.
- 3 years ago
When I'm done with BF4, I'll be done with EA all together, I've been buying EA games for 20 years, and if this is their way they're treating their costumers, I'm done.
Not our fault if they chose to go woke on 2042, glad they were so interested in pleasing the 0.01% in our game community and chase away the rest, not our fault.
If I wanted to play COD I would of bought it years ago, They must not stand watching a 10 yrs old game doing better then their newest game, lol
very sad ending to such a wonderful creation. I'd hate to believe EA is the cause of the crashing, but if it is, then there goes their excuse that they don't support servers anymore and don't have access to them.
There's hardly any more Hardcore Servers left, they're achieving their goal, I'll probably be next, gone forever.
- 3 years ago@CyberDyme It's been happening for months and It's now beyond ridiculous! As ever, happy to take your cash but not so eager to solve our justifiable issues. That's how EA appear to roll.
- 3 years ago
We have the same issue and started a petition here: https://petition.tne.ovh/
DICE has acknowledge the problem and forwarded it internally, let's hope they decide to address it.
- 3 years ago
Excellent @D4rkAur0ra ,
Thank you to you and "The Next Era" team for this great initiative!
I forwarded it on to all my friends in the BF4 world on PlayStation, as we are all suffering from those malicious hackers these days.
- 3 years ago
10y old game support? Nah I don't think so. Unless all you who rent servers stop. May be then they will.do something about it.
What I noticed is that conquest infantry is more affected than other game modes.
- 3 years ago
EA must do something about this problem. they are aware about this problme no ? It's impossible to play on ps4 servers. crashes every 20 mins. you can't even finish a round with 800 tickets.
- 2 years ago
Yes constantly down. And they have the cheek to say all servers are fine and no issues reported. You just have to look at the stats to see what's happening. Games ending midd play , players reporting glitching. It's like they think we will all just give up and go and play Disaster 2042. Come on EA sort this our please.
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