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Anonymous's avatar
Anonymous
12 years ago
Solved

Connection Issue

I have been having persistent problems with losing connection to games. Just this afternoon it happened to me nearly 10 times in 90 minutes of playing. It almost always occurs in the middle of a game...
  • Anonymous's avatar
    Anonymous
    12 years ago

     

     

    I will provide you several workarounds, please accept as a solution if one of following steps helped you to solve this issue. If not, please respond that we can look for other possible solutions.

     

    Please enable the following online ports on your connection:
    TCP: 53, 88, 3074
    UDP: 53, 88, 3074
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

     

    To make sure that no corrupt data causing your issue, you should clear your cache:

    1. From the dashboard, click on My Xbox.
    2. Select System Settings.
    3. Select Storage.
    4. Highlight Hard Drive Device.
    5. Press Y to select Device Options, then Clear System Cache.
    6. Reboot your console.

    Redownload the updates for the game. NOTE: Not all games have a Title Update File.

    1. From the Dashboard, click on My Xbox.
    2. Select System Settings.
    3. Select Storage.
    4. Select Hard Drive Device by pressing A.
    5. Select Games and Apps.
    6. Select Game Title.
    7. Delete Title Update File.
    8. Restart Game.
    9. Download the update when prompted.

    Cheers                                                                                                                                                                       
    Basti

     

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