contact address for hidden battlelog/presentation/feed

is there a specific place or method for contacting any kind of CUSTOMER SUPPORT for issues regarding hidden profiles?

the ea method of giving all the power to childr.. i mean respectable moderators is a bit out of hand. there should be at least some form of juristication / control from the "employer" (meaning ea).

as far as i got the informations, the only way to get problems caused by this fixed, is to communicate via private message to the moderator which issued the action.

thus my question again: is or are there other ways? like the real customer support from ea or the accountdisputes address?