Contacting EA
My account got hacked two months ago. Luckely i could get it back on my own, but i cannot use my security question anymore. I tryd contacting EA support but the only thing i get is to call them. ...
Forum Discussion
Just using the words "Account" or "Hacked" when attempting a contact sends you to the hardwired requirement of a voice call, not Live Chat, and not eMail. You can create a contact request ABOUT making contact, omitting any / all mention of either of those words until after you're typing in the Live Chat exchange. By waiting until Saturday, when no more than a couple of Game Advisers are on duty in larger Help Center offices, and none at all in small offices, you will have to wait a very long time to get through. Two hours is supposed to be quite common.
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