Crashing operations servers every night

What I think is the much bigger problem, that he can literally do anything with YOUR soldier, as I have experienced yesterday (he started my soldier to automatically spot enemies without me pressing "Q") - what else can he do with this severe security flaw? Delete my Account? Get ME banned for cheating? Read my credit card details?

I mentioned his user names and was promptly given 24 h ban, today he was again servers crashing and I have screenshot where he is literally trying to sell his hack program to anyone who is interested and giving his discord name. Its absolutely disgusting now how he does this on every day basis. I wanted to give video proofs with screenshots if needed and no one wants to listen. 

The person is taking away ability to play a game we fairly paid for. He is lauging in our faces, insulting us calling us different names when he is playing for few minutes using every hack imaginable from speed, invisibility, aimbot etc. But every single day he is online in late evening and he is crashing all servers in every region from EU, USA to Japan. Its very easy to see.

I can only play late evenings and that person is making it impossible. Its gotten to a point where his actions are criminal, he has free reign over playerbase, he has more power than EA itself now. I just cannot understand how can no one already help us. And yes we all regular players know his user names, we have reported him thru game and app over 1000 times most likely if not more, I get it game is not supported any more, but come on, this is getting rediculous now, ONE single person makes Operations servers unusable for 6-8 hours every day. 

And I love bf1 cause of community, maps, gameplay, I dont want to be forced to play newest game, I will gladly support EA buying other games if they support us - players. As Battlefield goes, 1 is the best BF game to date for me. Modern warfare setting is just not my cup of tea.

You have to wonder what is wrong with someone like that. I know we shouldn’t make light of those with mental illness, so you can only pity someone who does this and be thankful you’re not suffering with the same unfortunate affliction.

I have issues with Operations Servers crashing every day since 4-5 days ago, I remember the name of person who is doing it and I just leave the match and close the game cause I know whenever person is there Im wasting time. It happens from 1 am to 3 am in EU and USA East servers. He uses aimbot, speed hack every evening, crashes servers later. During day in EU ones is thankfully fine. 

Just to update the situation - yesterday between 11 pm to 4 am ALL EU and USA Operations servers were force crashed by known person. I also couldnt find any Japan or Hong Kong/Australia server that had players, all were 0 players so its possible that person did that to other regions also. Because of force crash we didnt have a single server to play on cause it takes time for crashed ones to be used again. Person was also boasting in chat before crash what he is doing. This is becoming a serious issue and I hope EA can make some fix that at least server crashes dont happen.

Btw that person was boasting in chat also how he is developing his hack to be even better. He is doing it for many many months, we all reported him to no avail. 

And can we as players get a refund on Squad boost XP? Because I see lot of people activating it (and they are timed) and when server crasher force disconnects a server we lose all that progress and Boost XP. Not to mention Operations pack are impossible to earn, we do first round on operations and all progress is gone when server crashes on second round. At least please fix that, that we dont lose a progress because of disconnet that its not our fault.

And today again, different user name same person, I dont get that person and why is DICE allowing this. We paid our money for this game and we get threated like this, by not being able to play the game the game at all and nothing is being done. We are all not allowed to play the game we love by one single person.