Did Origin just take Battlefield 1 from me?
So I was getting on last night to play some Battlefield 1. And as I double clicked the icon on the desktop, it brought up a message on Origin saying that I needed to submit the product key again. I a...
Forum Discussion
You only get ONE message thread per subject, and this one is your singleton. The other is just SPAM. Answer HQ is game players, not tech support. We aren't part of Help Center, not any of the forums here are involved in business for EA. Help Center isn't here; no game advisers can be reached here.
So after sitting for 5 hours and getting no reply from EA support. I get told to move my thread to the Help area which I did, then it is marked as spam. I am more then angry at this point. Someone has taken $60 from me and I am either going to get a refund or my game back. I have been trying to get in touch with EA support since Friday MORNING. And have gotten nothing from them. What am I suppose to do? A game I spent money on is lost somewhere, who knows? And have gotten nothing from EA support at all. I've been waiting for a phone call since 8 this morning. It is now 4:17 Central. This is getting to be a joke.
Straatford87DICE Team
It appears that you did a chargeback for your game - this means that you've asked your bank to return the money for your purchase. If that happens we will take the game from your account.
Because a chargeback is against our terms of service we've now also banned your account. You can reach out to the following team to set this straight:
http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/
