Forum Discussion

9 years ago

Didn't get the security code via sms

Hey! I have an account, but sadly I can't log in. If I log in from a new device, EA will send me a security code via sms. However, I didn't get the security code. I tried to with another mobile phon...

battlefield 4

MADrag0n

Legend

9 years ago

Hello.

Note, you can choose to have this code sent to you by email or to your phone.

Learn this topics:

http://help.ea.com/en/article/how-to-maintain-account-security/

http://help.ea.com/en/article/origin-login-verification-information/

gyoricsi95
9 years ago
Yes, but I can't change it since I can't login to my account.
- EA_David
  Community Admin
  9 years ago
  @gyoricsi95 Hey, in that case please reach out to support. They can help you get back into the account and get things moving in the right direction.
  
  http://help.ea.com/en/article/contact-ea-help/
  
  If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.
  
  Thanks.