Forum Discussion
Still getting the same error !
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DirectX Error
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DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG. GPU: "NVIDIA GeForce GTX 690", Driver: 37563
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OK
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This is seriously annoying, address this !
I would like an official answer from EA on this.
Is this getting fixed any time soon ?
- Anonymous9 years ago
You are on the wrong website for that. Go here instead:
https://forums.battlefield.com/en-us/categories/battlefield-1-general-chat
- 9 years ago
Okay thanks, gonna do that.
Just found that out, wonder why I didn't stumble uppon it before.
https://www.bftracker.com/view.php?id=2559
This is a bug note that explains that this bug mostly happens on ballroom blitz and monte grapa (totally true)
- Anonymous9 years ago
Yah they are investigating the crash ,,, outa all the things I tried to fix , seemed to work for a while then . heart attack , those large posts and fix this here and that . We done everything , everyone still havnig the crash , BF1 is usless at this point . Lowering gpu clock to stock speed with MSI , and creating a cfg file in bf1 folder to render at 50 fps . seems to help , window mode seems to help .. but at the end of the day, even if you get a few rounds in like I do . It eventually gives you
"GetDevice
RemovedRea son" yah , Big BF1942 FAN , my first fps game ever . tried other ww2 games . dIn like em . But BF1942 rocked, and I looove to fly and dive bomb ... such a release ... you see them bail outa there tanks as they hear you dive .. all the lulz . Then BF1943 comes around and its ...console only ??? I was so let down , so it was BC2 and bf3 and 4 ,, what a nice idea BFH but ,, yahThen comes Battlefield 1 .. OMG this looks like a modern BF1942 OMG OMG PC multiplayer .. sOOOO excited .. I play the beta and its a dream, the guns , theme , feel everything, the music was epic .. so I pre Order Delux .. waiting for that date ... finally Im playing for a few days nice . After the Oct 20th . Im crashing all over the place . Everyone has DX error and me too .I know you will fix soon , BF3 , was BS now its great , same with BF4 . But . . Joystick not able to keybind for flying , buzzkill . , then this DX code fail . Took the wind outa my sailsI wish the best speed to you guys trying to figure this issue out . Some rep came on battlefield forums and said they are looking into it ad to rty rolling back driversthe game will not run on driver older than 375 .. so I was kinda wondering how you can make BF1 accept an older driver . .. nevermind . good luck - Anonymous9 years ago
I am getting the exact same error, sli 570gtx on windows 10.
Generally i last between 10 and 25 minutes before the game crashes with the same directx hung graphics card model error. Really frustrating considering i bought the huge collectors edition box and i used to run BF2 tournaments...
Hopefully a patch comes out soon, im just glad its not me, i got really frustrated thinking my hardware was broken.
I know my PC is old, but 570 gtx sli does the job, it defaults to everything low but gets a pretty smooth framerate at 2560x resolution (big monitor).
Will be upgrading in about 5-8 months.
- 9 years ago
Tried enabling DX12, now getting a different error message :
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DirectX Error
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DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG. GPU: "", Driver: "37563". This error is usually caused by the graphics driver crashing; try installing the latest drivers. Also, make sure you have a supported graphics card with at least 1024 MB of VRAM.
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OK
---------------------------It seems my graphics drivers crashed from what I'm reading in the windows event viewer.
I attached the related logs to this post
- 9 years ago
-6000 forum posts https://forums.battlefield.com/en-us/discussion/38131/directx-function-error-nvidia-still-no-fix-updates-in-op-13-11-16-21-52-cest/p1
-1 month since game came out, still no fix
-dozens of crash in very few hours of gameplay
-No in-depth problem analysis or anything closed to a description of the root cause of the bug
-No way to get a hang of someone in EA chat support
-No compensation whatsoever for the $80 game I bought and haven't been able to play in over a month
Come on, I mean the company making this game could go and say what is actually going on, it's not like they don't know.
Yet they refuse to give an answer.
Can this be excused by not wanting any bad media attention ? NO IT CANNOT, this is a bug that affects thousands of people and they have made it completely clear what is happening, this is something that a public announcement should be made about.
AN ETA FOR A FIX OR A COMPENSATION
- 9 years ago
Un-install all old Grafik drivers.. as in remove in safe mode and re-isntall the latest.... it worked for me.. plus i am not using G-force experiance anymore... now i do it maually.. let me now if it helped.. it did for me
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