Forum Discussion

Seasoned Novice

12 years ago

DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

[Removed offensive comment - Admin.] You didn´t fix it in BF3!, even tough there were thousands who had the same issue... And making a new bf with the same **bleep**! How dare you ! really, how dare ...

battlefield 4

ColdBlood85

12 years ago

Hello Everyone,

I received BF4 pc version as a Christmas gift and since the beginning I've experienced this getDeviceRemovedRason crash.

My graphic card is an ATI RADEON HD7970 Sapphire VaporX.

I've searched the internet, read forums, applied everything I've read but still I can't play the game, often experiencing crashes.

I don't want to hear some esoteric workaround, nor I can ascribe the problem to overheating: my graphic card can't even reach 70°C, seeing as the game freezes before.

I want you to fix it.

Should I remind you the amount the game was paid? I think it is superfluous. I'll just attach my system specifications, just to be sure not to read bull**bleep** about requirements.

Regards.

ATI RADEON HD7970 Sapphire VaporX
CPU Intel 1155 i7-3770k Ci7 Box (3,50G)
Hard Disk 1000 GB WD1002FAEX 7200rpm 64MB
RAM DDR3 PC1600 8GB CL9 Corsair kit
Mother Board 1155 ASROCK Z77 Extreme4
Power Supply 750W XFX P1-750X-XXB9

PS: Just to be sure, completely sure, not to hear bull**bleep** I just want let you know I am a PhD in computer science.

Again, regards.

Marco.

SLO_Robert

12 years ago

Here is my solution for dx crashes(gtx680 sli). Just lock FPS to 60 in user.cfg

gametime.maxvariablefps 60

I can play on ultra , 1920x1200 even though a have only 2GB of VRAM.

Anonymous
12 years ago
Approved
How can I lock the frequency?
@slorobert wrote:
Here is my solution for dx crashes(gtx680 sli). Just lock FPS to 60 in user.cfg
gametime.maxvariablefps 60
I can play on ultra , 1920x1200 even though a have only 2GB of VRAM.
- Silence66
  12 years ago
  After searching the web for 2 weeks a got a solution (instead of the undervolting grab).
  It's a driver issue!
  There are 2 solutions:
  
  - Reinstall Windows
  
  Or try (worked for me)
  
  - Download driverSweeper from guru3d: http://www.guru3d.com/content_page/guru3d_driver_sweeper.html
  - Boot to windows recovery mode
  - Run DriverSweeper to delete all display driver files from amd or nvidia, also reset windows update defaults
  - Boot windows
  - Reinstall newest display driver
  - Have fun
  - SYP_HITMAN_V
    11 years ago
    DIDN"T WORK!
    @Silence66 wrote:
    After searching the web for 2 weeks a got a solution (instead of the undervolting grab).
    It's a driver issue!
    There are 2 solutions:
    
    - Reinstall Windows
    
    Or try (worked for me)
    
    - Download driverSweeper from guru3d: http://www.guru3d.com/content_page/guru3d_driver_sweeper.html
    - Boot to windows recovery mode
    - Run DriverSweeper to delete all display driver files from amd or nvidia, also reset windows update defaults
    - Boot windows
    - Reinstall newest display driver
    - Have fun