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Anonymous's avatar
Anonymous
12 years ago
Solved

DirectX Mantle Error message

When I try to play battlefield 4 this message pops up 100% of the time. Can anyone help me with this problem?

Driver Packaging Version: 14.10.1006-1404117a-171098C

Catalyst version: 14.4

CPU: AMD A10-4600M

VGA: AMD Radeon HD 7970M / 2GB GDDR5

RAM: DDR3 8GB (4GB*2)

OS: Windows 8 64-bit

Mantle Function "grWsiWinCreatePresentableImage(

m_devices[disply.deviceIndex].device, &picInfo,

&backBufferDesc.images[display.deviceIndex].image,

&backBufferDesc.images[display.deviceIndex].memory)" failed with

GR_WSI_WIN_ERROR_BLT_PRESENT_UNAVAILABLE. GPU: "AMD Radeon

HD 7970M" (26624), Driver: 54525952

battlefield 4
  • Deathspnkd's avatar
    Deathspnkd
    12 years ago

    switch to direct x as mantle is in beta atleast thats what ive seen said in other places

11 Replies

  • Deathspnkd's avatar
    Deathspnkd
    12 years ago

    switch to direct x as mantle is in beta atleast thats what ive seen said in other places

  • Anonymous's avatar
    Anonymous
    12 years ago

    How do I switch to dx 11? I can't get ingame to switch the settings, can someone please help me this is getting frustrating -.-

  • Deathspnkd's avatar
    Deathspnkd
    12 years ago

    sorry i didnt see your response earlier as mentioned in your later post:

    go to documents>battlefield>settings find PROFSAVE_profile open with notepad and change the mantle settings to 0. if that doesnt work you can delete the file and it should start it up by default.

    IMPORTANT

    deleting PROFSAVE_profile will erase all settings including your button mapping and may possibly erase your singleplayer progression. (atleast it will on consoles so i will suspect it does the same on pc. better safe to warn you so you may back up the file or move it to a different directory if you need to delete)

    Source

    http://battlelog.battlefield.com/bf4/forum/threadview/2979150493926181749/

  • Anonymous's avatar
    Anonymous
    11 years ago

    to fix this you could also just open the file and find the following text line GstRender.MantleEnabled then change it to Disabled and its fixed

  • C4-timah's avatar
    C4-timah
    11 years ago

    Deleted that folder, worked for all of 15min then got a new error:

    DirectX function "GetDeviceRemovedReason" failed with

    DXGI_ERROR_DEVICE_HUNG ("The device is hung which is

    typically caused by issues in the graphics driver or alternatively

    the application"). GPU: "AMD Radeon (TM) R7 370 Series",

    Driver 8.17.0010.1404 10/7/2015 16:04:40

    And of course this only happens with Crossfire. Remove the other card (same as one installed, brand and all), no issues...period. I've even updated PunkBuster. Nada.

  • C4-timah's avatar
    C4-timah
    11 years ago

    After trying to repair the game, update punk buster, delete the profile folder,  try 32bit launcher vs 64bit, uninstall/reinstall AMD CCC/driver manually, (and every other combination and suggestion) the only thing that worked was the DDU (Display Driver Unistaller) DDU v15.5.1.0. Just Google it and download. You will need to launch it in SafeMode after you unzip and install. Its pretty much dumb proof, just follow the prompts and let it do its thing. I'm back to using Mantel, Ultra setting with crossfire, ZERO issues. BAM!

    AMD A10-7850K
    ASRock FM288X Extreme6+
    32GB DDR3 2133
    MSI R7 370 Gamming 4GB (x2 Crossfire)

  • HSMGamerDZ's avatar
    HSMGamerDZ
    11 years ago

    Hi guys i found the sulotion 

    i want to say : thank you DEATHSPNKD for your post 

    just do that : go to documents>battlefield>settings find PROFSAVE_profile open with notepad and search for '' GstRender.MantleEnabled 1 ''and change it to 0 it's easy 🙂

  • Anonymous's avatar
    Anonymous
    11 years ago

    That solved de problem to me...Thank you🙂

  • Its_JLeo's avatar
    Its_JLeo
    10 years ago

    Thank you u made my day, I was with that problem on CTE and instead of going to the filebattlefield 4 I went to the file battlefield 4 CTE

  • Anonymous's avatar
    Anonymous
    10 years ago

    It worked    ...great technical know how

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