Forum Discussion

1 year ago

Solved

Disabled EA account

It’s been about 3 years since I last played battlefield 4 on my ps4. Now I have a ps5 so I bought bf4 (again) and every time I try to boot it I get this stupid “your login credentials have expired” m...

battlefield 4

EA_QueenBee
1 year ago
Hey @7bw4z59jxdmi,

It sounds like your PlayStation is linked to an old or disabled EA account. You can restore this account by resetting the password on it, but if that either doesn't work or you don't remember what the email address is, I'd recommend reaching out to live support about this. They can take a look at this for you.

7bw4z59jxdmi

1 year ago

Yeah, there’s no options that mean anything for me. No way to chat to a human. Just the same old search forums. I’m a bit tired of trying to find an answer. It’s just an endless loop of hyperlinks. I’m afraid that’s just typical of modern customer services. Your tech support think they’re doing a great job coz there’s no way to leave negative feedback and I just get more frustrated. Nobody is listening