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TastyTidePod2's avatar
5 years ago

Doughboy M1911 - Is it still redeemable?

Hey guys, just a quick question.

 

I'd like to get the Doughboy M1911 skin in the game, is it still possible to activate the DLC code?

 

I'm planning to buy the Collector's Edition from Ebay and it's a brand new, unopened box so I assume the DLC code hasn't been activated yet. I'd like to know if you can still redeem the code because I don't want to spend 100+ USD for nothing.

10 Replies

  • TastyTidePod2's avatar
    TastyTidePod2
    5 years ago

    Isn't that link talking about Battlefield V?

    I'm talking about the M1911 skin from the Battlefield 1 Collector's Edition that is in the Pigeon Tube.

    I saw some users on reddit saying different things, some said their codes worked even when they activated it in 2020.

    Some said they contacted EA Support that their DLC code from the Collector's Edition doesn't work anymore and the Support gave them a new, working, redeemable code?

    Could you confirm if this is still the case if my code would not work?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    5 years ago

    @TastyTidePod2 

    I mixed up Battlefield 1 with mentioned in that disclaimer with BFV, apologies. I did some digging on our side though and it does look like that code has an expiration date in 2018. Our Support team is unable to grant that item through their tools.

  • Jofez16's avatar
    Jofez16
    5 years ago

    I was able to redeem it on my Origin account for PC accidentally (I was trying to get it to work on Xbox).

    I can confirm the code still does work on Origin, I'll be contacting EA and Xbox support tomorrow to find out why the link to redeem the Xbox code is broken.

  • After calling the support team for both companies, I didn't have success. Apparently the link is broken and they do not have a process in place for the lower level call handlers to deal with. This is why we keep getting pushed into the dead-ends of the phone scripts. I used to work in phone service myself, so I understand these are in place for monetary reasons, so we'll have to make a more targeted approach to have a breakthrough. It's really frustrating that PC players can redeem the code but not us xbox players. (Note: I bought a second collector's edition for a fresh code, I verified the first code worked with my PC, now I will work on getting it working for PC)

    Xbox Support: As soon as they heard 16 digit code they launched into a “contact ea” script and hung up. She wouldn’t even look at the photos to see that the Xbox support link being broken was actually the problem here.

    EA Support: I spent 20 minutes on the phone with them and they worked to help find me a solution. They stated they didn’t have a process for this problem in place. They said to call the people I bought it through, (in this case, Amazon).

    DICE stopped supporting the game back in 2020 I believe, so I'll try to get in touch with them anyways, but looks like we'll have to find a way to reach someone at Xbox/EA that is really interested in finding a solution, not getting off the call. (I'm not bashing EA, they did try to help, but ultimately gave up).

  • Jofez16's avatar
    Jofez16
    4 years ago

    So far, NO. Very annoying.

    I have a friend who has personal contacts at DICE that is trying to help.

    I've purchased 6 separate BF1 Collector's Editions... EA support burned 2 codes trying to "redeem" it for me, I used on my Origin account to prove out it still works, gave one away to a reddit user, and I have two left, praying for a miracle. Very aggravating I can't get content I paid for because the website link is broken.

    Given the number of people that also want the Road to BFV weapons, the BFV Pre-Order guns, & the Collector's edition pistol, hopefully they just release them all to the general public.

    -HarambeSlay3r

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone,  

      

    This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  

      

    If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  

    Thanks! 

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