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bossdarklord14's avatar
bossdarklord14
6 years ago
Solved

Doughboy M1911 keeps disappearing

Hi, I got battlefield 1 collectors edition with the doughboy m1911 code brand new from game a while ago. I used the code, got the doughboy and I was happy until one day I logged on to the game and it...
battlefield 1
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hi @bossdarklord14. 


    When you've got a chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. 

    You can find more details on how to contact them over at the EA Help website. You can also contact them via Twitter or Facebook as well, if you'd prefer. 

    /Kent

Jofez16's avatar
Jofez16
5 years ago

Ok, this probably isn't your issue, but I just wanted to cover this.

Any extra DLC doesn't appear in the soldier customization screen in the menus for some reason. You have to be in game to equip it for some reason. Sounds more like you are missing an add on though or something similar.

Good luck.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey Everyone!

    This post has gotten pretty old at this point, I will be locking it to prevent further necro posting. 

    If you are running into an issue with  BF1 or in-game content, please make a new post on our Battlefield 1 boards letting us know what is going on and we can provide any relevant information.

    thanks!

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