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Casanters's avatar
Casanters
12 years ago

DXGI_ERROR_DEVICE_HUNG

I'm getting the error. Running 8gb Corsair XMS3 DDR3 AMD Fx-6300 2x EVGA GTX 650 Ti Boost SC 2gb 970a-G46 mobo I've stress tested, I've downclocked.  I've swapped drivers.  Reinstalled DX, ...
battlefield 4
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
12 years ago

Run DXSETUP.exe from this location to be sure all the required DirectX components are installed:

C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist

Then perform a clean boot and run the game: http://support.microsoft.com/kb/929135

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi eabarry.

    A clean boot did not remedy the problem.  Neither is it a feasable solution to turn off everything on your PC that doesn't interfere with other applications.  Next thing you'll be telling us is to plug in an xbox controller...

    NOT A FIX (just had device hung after 5 and half hours gameplay.  Crashed in multiplayer. 

    I've managed to play for five hours (a new record for me) after doing the following:

    Install the following: 

    http://www.microsoft.com/en-us/download/details.aspx?id=35 (may be unneccessary)

    http://www.microsoft.com/en-us/download/details.aspx?id=6812 (Only need runtime and tools)

    Then run > Directx Control Panel

    Under Direct3D 10/11 tab I've set the debug layer to 'Force Off' and on message settings ticked 'Mute all Messages'.  Also break settings should be unticked by default.  Might be a good idea to ensure dx9 is set to retail and not debug.

    I have been able to run the bf4_x86.exe on a 64bit Windows 8.1 for 5 hours so it's a huge jump for me.  If anyone else can test this I'd be grateful.  If I get device hung again I'll be back to update.

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