EA live chat not responding after ~11 hours

I tried to purchase BF1 yesterday since is 50% off or something, but i couldn't. I made a case (#27747994) asking for help with that yesterday and i started a live chat the next day. They didn't resp...

battlefield 1

Anonymous
9 years ago
I got it, finally. Still not sure what happened but the help with EA is really, really disappointing, not one has replied still. Hope next time if I have a problem, someone could help me solve it.

Anonymous

9 years ago

@EA_Archi Maybe you can explain why i don't have the game i just bought in my library and yes its been longer then 30 minutes its been about an hour i bought the premium version is the game not included in that?