Forum Discussion

martinmeasic's avatar
martinmeasic
9 years ago
Solved

EA live chat not working

Hello all, The EA live support chat does not seem to be working. Sometimes it is grayed out and says "Request live chat" to which I am unable to do anything, and after refreshing and signing in and o...
battlefield 1
  • iluminatethesky's avatar
    iluminatethesky
    9 years ago

    Hey @martinmeasic,

    Try clearing everything in your Web Browser (History, Cookies, etc) and log back in.

    After this, try the Live Chat again, and see if you are able to start a new Chat.

    Keep us posted.

    Thanks 🙂 

Anonymous's avatar
Anonymous
9 years ago

I agree, its a settings issue.  Try a different brower

martinmeasic's avatar
martinmeasic
9 years ago
Thank you for your reply, but as mentioned in my original post I already tried using other computers.
  • Carbonic's avatar
    Carbonic
    Hero+
    9 years ago

    Tried the "private browsing" setting in one of the browsers?

    • martinmeasic's avatar
      martinmeasic
      9 years ago
      Just tried it now. Interesting, it still doesn't work but instead of the initializing window that says "Contacting EA" etc it just pops up with "about:blank" and it's a blank window
      • Carbonic's avatar
        Carbonic
        Hero+
        9 years ago

        What country are you located in? Got access to a VPN to try other locations?

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,733 PostsLatest Activity: 7 hours ago