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Anonymous's avatar
Anonymous
9 years ago
Approved

EA Support Line Number

Does anyone know the EA support line number?
I "WAS" lvl 42 and got kicked off the server for 10 minutes, finally got connected and I'm lvl 0 with NOTHING!!!! I have absolutely nothing and I'm pissed! I've been working on this game since it came out and I don't have the time to get all the way back to lvl 42
battlefield 1

1 Reply

  • Carbonic's avatar
    Carbonic
    Hero+
    9 years ago

    It's a known issue, they are looking into it. Seems to be a PS4 issue.

    Some have reported that removing the power from the console and router for 5 minutes have helped some.

    Lastly, this is how you contact EA:

    Spoiler

    Answer HQ is a community based public, mostly technical, support forum. Your fellow gamers on this forum don't have access to your account in any way. To get direct support contact an EA Advisor directly! You will have to go to:

    http://help.ea.com/en/contact-us/new/
    First, select the game:



    Then select your platform:




    Now select and describe your problem (or as close as you can get):



    You will now get shown the most optimal way to contact EA with your given problem:


    The available methods depend time of day, time of week and holidays in the country selected in the selector in the top right corner:



    Changing the above language to United States or similar countries with large support departments can sometime make live chat appear if it's not available in your country.



    If the ways to contact EA or the live chat or similar does not appear try another browser, disabling browser addons/extensions or internet security applications which might be blocking it, clearing the browser cache and temporary files or try it in a private browser tab.

    I hope this guide helps you properly contact a EA representative.

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