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Hex73uk's avatar
Hex73uk
12 years ago
Solved

ERROR - Game Disconnected: something Went Wrong [Router Issues]

MY SETUP   Windows 8.1 64bit clean install on a 64GB SSD UAC DISABLED Origin clean install on a 1TB partitioned 7200rpm hdd (already tried a clean re-install, made no difference) Deleted folder ...
battlefield 4
  • Hex73uk's avatar
    Hex73uk
    12 years ago

    After much hassle of trying to work out what was causing this, I noticed I would sometimes get disconnected from TeamSpeak at the same time as the game.

    SO I started analysing my network with pingtest.net etc and saw that I had unusually high latency issues and line jitter. I have run these tests before so I knew that the figures I was seeing were unusual and off.

    I called my ISP (VirginMedia) and got them to run some tests from their end and they confirmed that my router power levels were a bit off so they arranged for an engineer to visit.

    A day later and the engineer replaced my superhub with a newer model and the issue has now gone away, no more being dropped out of game for no apparent reason.

Hex73uk's avatar
Hex73uk
12 years ago

Tried deleting my keybind config as suggested by another user. Glad it worked for them but my install was a clean one so there was no issue of Alpha / Beta configs lying around.

Linking my DX file incase some dev wants to have a look.

http://lionguards.net/i/bf4/DxDiag.txt

  • Anonymous's avatar
    Anonymous
    12 years ago

    I am having the EXACT same problem. Any solution anybody?

    • Hex73uk's avatar
      Hex73uk
      12 years ago

      After much hassle of trying to work out what was causing this, I noticed I would sometimes get disconnected from TeamSpeak at the same time as the game.

      SO I started analysing my network with pingtest.net etc and saw that I had unusually high latency issues and line jitter. I have run these tests before so I knew that the figures I was seeing were unusual and off.

      I called my ISP (VirginMedia) and got them to run some tests from their end and they confirmed that my router power levels were a bit off so they arranged for an engineer to visit.

      A day later and the engineer replaced my superhub with a newer model and the issue has now gone away, no more being dropped out of game for no apparent reason.

      • dshep200716's avatar
        dshep200716
        12 years ago

        see im having a problem where i go into a server im not there even a minute it goes to the black save sreen and then shuts down i get no error message nothing and its not just something that happens sometime since the new update its all the time i havent been able to play a single match

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