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@jsimpson32 , @Blackfish212 , @gemcandy98 ,
I am happy to try and help you guys, but I need to hear from the server owner please.
Suggest the server owner contact me through PM here on EA.
Again I am the server owner, I personally make payment on these servers. I’m also now getting banned on my other servers.
- 5 years ago
@jsimpson32Also just to comment on this could not join server⚽ is not a kick or ban message on battlelog. A ban would trigger either a kicked by punkbuster event (if the ban has been issued with punkbuster) or a Kicked by admin for plugin kicks. The ban list of bf4 servers would also show the corresponding reason and event in battlelog.
What happens here is not related to bans. The client closes with an unknown error while connecting to the server. Though an analysis with wireshark reveals that this happens before a connection to the server is opened by the client. It clearly seems like this event comes from the Blaze backend... Just "unknown error" isn't helping...- 5 years ago
Interesting observations @H3dius ,
As we can confirm that on consoles this is definitely the same error message players gets, when they are in fact banned on the servers.
It is not always the player gets the message on screen that they cannot join the server because they are banned.
They simply just gets this less helpful error message "Error - Could not join server ( 1 )".
From consoles and analyzing the network data packages, its caused by what appears to be a botched list of active gaming players and the ban list cache (memory or written onto HDD) on the specific server.
Hope that @jsimpson32
Would come back to me in PM, as would be interesting to see if certain work-around also would work on the PC platform.
In console world, it is a deteriorating condition, that slowly but surely brings a server to its knees.
Would be good to confirm if same for PC world, as then we are clear the issue is in EA backbone infrastructure and not actually due to game server end itself.
EA keeps sending us to go to the server hosting entities for them to fix it, while we have so far not seen anything not working there in that end as intended...
- 5 years ago
players are not banned here... +90% of joins resulting in this is not caused by a ban... Or any caching... Even moving the serverID.dat to a clean server installation does not fix this... The error moves with the ID of the server...
Jsimpons and my PC servers are affected by the same problem.
Though it usually dissapears for us after a blaze disconnect event. But comes back after a certain point.
Are my affected servers
Though the problem is currently not here. Dissapeared yesterday again...
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The mentioned problem with the missing fake player counts. No idea if both problems are connected.
It is still here and killed all our servers for good...
Please DICE... Fix this... Our community spent 6 years on building fair servers for players and this unfair competition kills us now....
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