Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Error in installation: directx internal error please solution

I bought Battlefield 4 a few days ago and unfortunately it does not open to me. It appears that the game was installed correctly and immediately appears a window that says: "error in the installation: directx internal error". And in consequence the game does not open.

I have w7 professional and therefore my directx is 11.
My graphics controllers are up to date and my pc far exceeds the minimum required requirements.

Look at other forums where they indicate that I have to delete some files hosted in the game folder (specifically folder installer> direct> redist) leaving only 3. and it does not work either.

If anyone knows how to solve this problem please help me.

thank you very much

11 Replies

  • Hey!!! @kurtcervero

    Reinstall DirectX.
    1. Go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2. Find a file named DXSETUP.exe, Right click on it and select Run As Adminstrator. Install it, and it should have updated your DirectX installation.
    3. Restart your computer
    4. Try to launch and play the game.
     
    Make sure your drivers are updated.
     
    Be sure that you've disabled Ad Blocking software (For an example AdBlocker) in your browser and be sure that you are using the latest version of Adobe Flash.
     
    For Battlefield on PC, Enable the following online ports on your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP: 3659, 14000-14016, 22990-23006, 25200-25300

    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
     
    Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/
     
    Are you running the game as Administrator?
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to Properties, then Compatability and tick the box next to Run this as Adminstrator.
     
    Do the same with BF4_x86.exe as well.
    Now you can try playing the game.
     
    Reinstall C++ redistributables.
    1. Go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
    2. Right Click on vcredist_x64.exe and choose Run As Adminstrator then follow onscreen prompts.
    __________________________________________________________________________
    If is answer working pls give me XP.
    If is answer good for you accept * sulution.
    Have a NICE day.
    __________________________________________________________________________

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,808 PostsLatest Activity: 6 hours ago