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Anonymous's avatar
Anonymous
12 years ago
Solved

Error "Origin could not start up (-5ffe0000): The Origin desktop application is not loaded."

I have tried everything, I have tried reparing Battlefield 4. Reinstalling it. Reinstalling Origin. The plugins. I have tried everything. I am unable to play and I  have become quite upset. Nothing h...
battlefield 4
  • Anonymous's avatar
    Anonymous
    12 years ago

    So this is an Origin issue and somewhat Battlefield 4 related. I requested telephone assistance from EA, we went through a lot of trouble shooting steps. We did manual uninstalls of both Origin and BF4. Plus I uninstalled Bit Defender Internet Security 2013. That seemed to be the problem, my virus protection was also conflicting with my LAN drivers. As soon as I uninstalled the virus protection my drivers became corrupted and I had to reinstall them aswell. I was lucky I still had the disc on me that had my MOBO drivers. Make sure to backup any drivers when you do this process. Thank you EA for all the help!

Anonymous's avatar
Anonymous
12 years ago

We got several reports that players using Avast Antivirus having this issue. If you use Avast, please disable or de-install it to check if the software is blocking your Origin. Please try to close Origin with your taskmanager and make sure that no Origin process is still running in the background. Just restart Origin and try again.

 

Cheers

Basti

Anonymous's avatar
Anonymous
12 years ago

So this is an Origin issue and somewhat Battlefield 4 related. I requested telephone assistance from EA, we went through a lot of trouble shooting steps. We did manual uninstalls of both Origin and BF4. Plus I uninstalled Bit Defender Internet Security 2013. That seemed to be the problem, my virus protection was also conflicting with my LAN drivers. As soon as I uninstalled the virus protection my drivers became corrupted and I had to reinstall them aswell. I was lucky I still had the disc on me that had my MOBO drivers. Make sure to backup any drivers when you do this process. Thank you EA for all the help!

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