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Anonymous's avatar
Anonymous
9 years ago

'Failed to connect to EA online' Error. Can't play BF1 Online. [HELP]

I only managed to play around an hour of the trail before I was prompted to activate my product (the product being the BF1 trial) by typing my product key in the origin client.

Obviously, I didn't have a product key so I just restarted Origin and the game now launches fine with no problem, however I cannot do anything which requires me to connect to EA online.

This is what it looks like when I try to play multiplayer, edit my soldier or go to the store:
http://imgur.com/a/dKKDh

Things I've tried to fix this:

  • Reparing the game through the origin client
  • Fully re-installing the game
  • Trying a seperate internet line
  • Restarting my PC and Origin (about 1 million times)
  • Clicking 'GO ONLINE'

It's really frustrating that I can't play anymore and I've spent about 2 of the 10 hour trail just trying to troubleshoot this.

If you have any idea how to fix this then your comment would be very much appreciated. 🙂

battlefield 1

10 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    really glad i bought this game but i cant play it online.. good job ,.......  EA

  • Anonymous's avatar
    Anonymous
    9 years ago

    Once in a blue moon it'll actually go online when I click the button. My other account/computer has no issues.

  • Anonymous's avatar
    Anonymous
    9 years ago
    I'm also SO happy that I spent $64 on a game that I can't even play. I JUST LOVE EA.
  • Anonymous's avatar
    Anonymous
    9 years ago
    I have this problem. On my Xbox it sucks because it's been working for nearly 2weeks. I tried....
    1. Restarting system
    2. Make sure my Xbox parental ctrls are not set to block content.
    3. Delete downloaded local content
    4. Testing Xbox live and multi-player


    I have two copies and two live profiles it seems to be only related to one profile.
  • Anonymous's avatar
    Anonymous
    8 years ago

    I'm having this exact problem on PS4 right now

  • Anonymous's avatar
    Anonymous
    8 years ago
    I'm having this problem on ps4 too
  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    8 years ago

    Hey @rosszorz

    ah that's too bad to hear! =( 

    But let's try the following to get you back into the game. 

    A wired connection is required for this.

    1. Take your platform offline and disconnect it from it's power source. 
    2. Restart your router.
    3. After the restart, restart your platform.
    4. Try to connect to a game again.
    5. If this didn't solve your problem, write down these ports to forward them: 
    • Battlefield 4
      Link: -> Click me! <-

      PLATFORMUDPTCP

      PC3659, 14000-14016, 22990-23006, 25200-2530080, 443, 9988, 17502, 20000-20100, 22990, 42127 

      Xbox One53, 88, 500, 3074, 3544, 450053, 80, 3074 

      Xbox 36053, 88, 307453, 88, 3074, 80

    • PlayStation 43478-3479 80, 443, 1935, 3478-3480

      PlayStation 33659, 14000-1401680, 443, 9988, 10000-10100, 17502, 42127

    • EA Services. 
      Link: -> Click me! <-

      Plattform

      UDP

      TCP

      PC

      443

      80, 443, 8080

      __________________________________________________________________________
      If is answer working pls give me XP.....
      If is answer good for you accept * sulution.....
      Have a NICE day.....
    • __________________________________________________________________________

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