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esselte70's avatar
esselte70
1 year ago
Solved

Failed to connect to EA online. (PS5)

Unable to play online…

Already tried everything. Reinstalled the game, cleared cache ps5, restarter router, changed network, game is up-to-date, checked my psn plus account. Nothing works. Contacted EA said that I wasnt the only one. Please EA/battlefield fix this issue. I want to play ☹️

battlefield 1
  • EA_Mako's avatar
    EA_Mako
    1 year ago

    Hey everyone,

    This issue should now be resolved, thanks for the patience!

    If you've disabled Login Verification as a workaround, please remember to re-enable TFA to keep your account secure. 

    Please try hopping back in-game next time you get a chance and let us know how things look.

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey everyone,

    This issue should now be resolved, thanks for the patience!

    If you've disabled Login Verification as a workaround, please remember to re-enable TFA to keep your account secure. 

    Please try hopping back in-game next time you get a chance and let us know how things look.

  • HUN_galga's avatar
    HUN_galga
    Seasoned Ace
    1 year ago

    @neoforo87
    what is the error message?
    Server disconnected
    You have lost the connection to the session.


    i think this is a source of financial income for EA. 

  • h7mod23's avatar
    h7mod23
    1 year ago

    My friend, I did everything, but the same problem.

  • neoforo87's avatar
    neoforo87
    Seasoned Ace
    1 year ago

    @HUN_galgaThe error message is ''You have lost the connection to t he session''

    Unfortunately it wasn't fixed.

  • danisoff's avatar
    danisoff
    Hero+
    1 year ago

    Hello @h7mod23,

    Since you have tried all of the troubleshooting steps, there is nothing left except to talk to EA support. 

    EA Help

    Best regards,

    danisoff

  • Muravey650's avatar
    Muravey650
    1 year ago

    I was in your situation. BF1 had worked for a while, then most servers wouldn't connect. The error was always about my network that supposedly didn't meet system requirements.

    Solution: go to Windows Firewall and create both an Inbound and an Outbound rule to always allow the connection for BF1. When asked, choose "Program" instead of any other protocol.

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