failed
Hello, I have a problem. When I try to add any game to my library shows an error that says "[REF. #FAILED_CHECKOUT_QUOTE]" and prevents me from adding it.
Help please, I already missed the Ma...
Forum Discussion
EA_Archi
EA Staff (Retired)
EA Staff (Retired)Hello @Zorak912
Have you tried to flush your DNS cache files and add the game to your Library afterward? You don`t have any other PC, you can use to get those games? What is your current region? If this issue is not a particular PC, but your EA Account related, you should get in touch with EA Advisors directly https://help.ea.com/en/contact-us/new/
Cheers,
Archi
I just try on another pc and the problem persists. I am UTC region (Argentina). I try to contact EA Advisors since yesterday but they do not respond.
- EA_Archi
You can give them direct call, using this phone number +44203 014 1818. I imagine it would be expensive with a cell phone or a land line, but you can use the VoIP services.
I tried with the connection of my cell and yes I can add games. I guess that is problem of my network supplier.
Thank you by the attention and sorry for my bad English.
