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Anonymous's avatar
Anonymous
9 years ago

Game crashes when joining servers

So the game worked fine last night but now it's crashing whenever I try to launch the game. I didn't try single player, but all multiplayer, including Test Range, crashes.

I tried the config file, but I don't have anything in there

8 Replies

  • @MAYO_DISPENSER

    What are your PC specs?  Can you please attach a .txt of your DxDiag so I can take a look at your specs, etc?

    Also, what error messages, if any, are you receiving on the crash?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello,

    I updated the Logitech software and then stopped it before playing, but it still crashes

  • MADrag0n's avatar
    MADrag0n
    Legend
    9 years ago

    1) You have joystic/gamepad. some of this device can give such error. try unplug it.

    2) This may cause some program like "Razer Surround", "Razer Synapse", "Rivatuner", "MSI Afterburner", XSplit,...
    Try to delete it or close all process.

    3) Keep in mind, if u use simultaneously some game programs (steam, origin, "nvidia experience", "AMD Gaming Evolved",...) that have some option overlay feature over/in game - this is 90% conflict, you'd use only one that program or overlay feature over/in game should be turn on only in one program.

    4) Try to delete folder settings of bf4 C:\Users\[user name]\Documents\Battlefield 4\

  • Anonymous's avatar
    Anonymous
    9 years ago

    I tried your suggestions and one of them worked (I think Settings, since AfterBurner has never troubled me before)

  • Anonymous's avatar
    Anonymous
    9 years ago

    I tried joining a game again and got the crash again.

    I believe it's an problem with Mantle, but EA support sucks so I don't know how to fix it

    they called me said their first solution was to "reinstall the game". as if I'm reinstalling a 60gb game as the first troubleshooting set. 

  • MADrag0n's avatar
    MADrag0n
    Legend
    9 years ago

    Yes, bf4 have a big problems with mantle, so always use directx. Just deleting setting folder C:\Users\[user name]\Documents\Battlefield 4\ should set dx for default. Try also disable "Origin in game" and "Cloud saves synch".