Forum Discussion
How about even acknowledging that this support thread exists EA? You can be sure that if this doesn't get fixed, I will make sure I nor any of my friends ever spend the $100 for your games and "Premium" *. Sure doesn't feel premium to me. I payed a premium though, that's for sure. Thanks for taking my money and not providing a service!
after all of this didn't work:
- -reset the winsock protocol (TCP/IP) https://support.microsoft.com/en-us/kb/299357 [support.microsoft.com]
- -changed to new model router
- -flush DNS
- -forwarded mentioned port. verified it being open using PFportchecker tool
- -disabled hardware firewall of router
- -disabled windows firewall
- -repaired
- -uninstalled/reinstalled game
EA customer service told me to:
- -use smart port forwarding software
- -update Punkbuster
- -supply traceroute, DXDIAG and msinfo32 files to EA customer service.
- -call ISP because of issues found in traceroute file regarding "0.0.0.0 IP adress servers". ISP said there was nothing they could do. (others in this thread have even changed ISP and it didn't solve the problem)
- -disable origin in-game
- -Use Internet explorer
- -clean browser cache
- -reset IE settings
- -install newest GPU driver
- -use CCleaner
- -install newest direct X
- -install newest NET Framework:
- -install newest Updates für C ++
- -Clean Boot (and manually enabling pnkbstrA service) http://help.ea.com/de/article/how-to-clean-boot-your-pc/ [help.ea.com]
after all this still the same error. called again. EA told me to create a new user account. srsly...this has gotten ridiculous some time ago.
i will wait until windows 10 and do a fresh install (others have done OS reinstall, and still the same problem, so i don't have much hope)
i played hundreds of hours without problems but after the spring patch this error began and NOTHING HAS CHANGED ON MY PC SETUP otherwise.
they seem to ignore the problem exists. and i can't even email them since they only let u call or refer to answerHQ
also see this thread with 83 pages (!) of ppl with this same error http://battlelog.battlefield.com/bf4/forum/threadview/2955064774418606083/last/post_2955064795155988483
UPDATE: the error appears 90% less often than before. it may be because of the clean boot.
however it has nothing specifically to do with the port being open or not since this was the case all the time now.